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Rank
51st
Out of 279

The Westin Washington, D.C. City Center

Average Price: $298  
 
Hotel Class:
1400 M Street NorthWest
Washington DC, 20005 View map  
3-Star Hotel Rank: 25 of 58
Average review rating: 3.76
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (36) , Travelocity (27) , TripAdvisor (320) , YahooTravel (25)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Correct
Appears in 10 comments. 
The following words were used in comments with Correct:
desk (2)   not (3)   service (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Well before we went back up I went back to the front desk to make sure that things were corrected.
"Terrible....not good for families...should let people know that the " blinds" are see through . " Read full review on TripAdvisor   1/25/2012 Vote      
2. Everyone makes mistakes, but to not correct them shows a lack of respect and service.
"not a very good experience " Read full review on TripAdvisor   8/2/2011 Vote      
3. (Mind you, $60 for breakfast for two, wouldn't you want it to be correct?) We called room service to request that our order be corrected.
"Rudest staff in all of DC, but nice beds " Read full review on TripAdvisor   4/5/2010 Vote      
4. Dupont circle however, is quite close to the hotel, a 1mile walk if I remember correctly.
"Another Great Stay At the Westin " Read full review on TripAdvisor   7/4/2009 Vote      
5. When I checked out in person the next morning I inquired, it had not been taken care of and again was assured it would be corrected immediately.
"Will never make reservations at the Westin again. " Read full review on TripAdvisor   7/16/2008 Vote      
6. I telephoned the front desk immediately and was assured it would be corrected.
"Will never make reservations at the Westin again. " Read full review on TripAdvisor   7/16/2008 Vote      
7. They quickly fixed it but once I checked my Starwood account it was clear that my Starwood points were based off of the wrong bill (not even sure how that happened) but just glad my credit card statement was correct.
"Ok but not up to the Westin Standard " Read full review on TripAdvisor   4/30/2008 Vote      
8. need to correct ASAP.
"Great experience " Read full review on TripAdvisor   3/14/2008 Vote      
9. In view of our short stay, we didn`t bother to try to get the other glitches corrected.
"Nice, but lots of glitches " Read full review on TripAdvisor   7/25/2007 Vote      
10. correcting this meant we had to wait on line at check-out for about 15 minutes.
"Nice, but lots of glitches " Read full review on TripAdvisor   7/25/2007 Vote      
   
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