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Rank
51st
Out of 279

The Westin Washington, D.C. City Center

Average Price: $298  
 
Hotel Class:
1400 M Street NorthWest
Washington DC, 20005 View map  
3-Star Hotel Rank: 25 of 58
Average review rating: 3.76
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (36) , Travelocity (27) , TripAdvisor (320) , YahooTravel (25)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 29 comments. 
The following words were used in comments with Cares:
child (2)   desk (6)   dinner (2)   distance (2)   food (2)   good (2)   great (3)   hotel (7)   management (4)   need (2)   night (2)   noise (2)   not (11)   order (2)   personable (5)   problem (2)   return (2)   room (3)   staff (2)   suggestion (2)    
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1. The only reason I did not give it 5 stars was because there were things here and there that needed maintenance which were taken care of when management was informed of them.
"Excellent Business Experience " Read full review on TripAdvisor   5/18/2012 Vote      
2. She took care of us without any problems and no upgrade fees.
"This is the best hotel I have ever stayed at!! And, awesome for kids! " Read full review on TripAdvisor   3/17/2012 Vote      
3. We notified the front desk before eating dinner to insure that this would be taken care of before we returned from dinner to avoid any more disturbing images for my child.
"Terrible....not good for families...should let people know that the " blinds" are see through . " Read full review on TripAdvisor   1/25/2012 Vote      
4. The food at the bar is great and the bartenders take good care of you.
"Feels like home " Read full review on TripAdvisor   1/9/2012 Vote      
5. She clearly cares and was extremely friendly wishing us both a wonderful evening and holiday and asked if she could be of further assistance.
"A terrific supervisor of housekeeping that cares! " Read full review on TripAdvisor   12/20/2011 Vote      
6. On a positive note, the concierge my first and second day was amazing, she provided great advice, took care of booking a requested tour, provided excellent shopping recommendations and was easily the most personable and interesting person at the hotel.
"Not up to Expectations/Westin Standard " Read full review on TripAdvisor   11/28/2011 Vote      
7. Particularly forcing someone I cared about to share this.
"Overhyped " Read full review on TripAdvisor   11/25/2011 Vote      
8. Everytime we tried to get something taken care of they would listen but not follow through.
"Not great " Read full review on TripAdvisor   8/25/2011 Vote      
9. There was not a person in the hotel who cared what we thought or asked what we needed.
"SPG member beware " Read full review on TripAdvisor   6/26/2011 Vote      
10. She answered all of my questions made great suggestions and put a plan in place that took care of everything I wanted and more, hotel magic man and museum suggestions etc.
"Women can get good service.......(great service) " Read full review on TripAdvisor   6/19/2011 Vote      
   
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