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Rank
24th
Out of 493

Serrano Hotel

Average Price: $223  
 
Hotel Class:
405 Taylor Street
San Francisco, 94102 View map  
4-Star Hotel Rank: 16 of 37
Average review rating: 4.15
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (81) , MyTravelGuide (472) , Travelocity (32) , TripAdvisor (531) , YahooTravel (24)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Welcoming
Appears in 75 comments. 
The following words were used in comments with Welcoming:
arrival (5)   dog (5)   free (4)   friendly (6)   guest (5)   hotel (20)   nice (7)   night (3)   not (9)   personable (5)   return (5)   room (10)   service (5)   small (4)   staff (20)   touch (4)   walking (4)   warm (3)   wine (8)   wondering (3)    
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1. We were made to feel welcome.
"Great hotel-nice rooms and dog friendly " Read full review on TripAdvisor   5/8/2012 Vote      
2. My room was one of these and on clear days the morning sunshine was very welcome once I had opened the curtains.
"Good location and a few extra services made all the difference " Read full review on TripAdvisor   4/30/2012 Vote      
3. The little extras that I have not found at more expensive hotels in the area were most welcome.
"Good location and a few extra services made all the difference " Read full review on TripAdvisor   4/30/2012 Vote      
4. Jana, who I believe to be the director of guest relations, left a personalized welcome note in each of our rooms which I thought was a nice touch.
"A True San Francisco Gem " Read full review on TripAdvisor   3/31/2012 Vote      
5. My most favorite thing about this hotel was the thought if coming home to it after a long day of site seeing , every night we would arrive home the lovely men at the front would say 'welcome back' such a nice touch.
"Home away from home (and I've only been once!) " Read full review on TripAdvisor   3/27/2012 Vote      
6. Everybody welcoming and helpfull.
"Serrano service. " Read full review on TripAdvisor   3/15/2012 Vote      
7. The director of guest relations also surprised our group with a welcome package waiting in our rooms.
"People make a difference " Read full review on TripAdvisor   3/15/2012 Vote      
8. The neighborhood surrounding the hotel is pretty safe with a lot of young people out on the street--although walking too far to the south or west means a less welcoming area.
"Excellent place for a walking tour of San Francisco " Read full review on TripAdvisor   1/30/2012 Vote      
9. Everyone so friendly and welcoming.
"Lovely Hotel " Read full review on TripAdvisor   1/8/2012 Vote      
10. As I've come to expect from a Kimpton, the service is always wonderful - welcoming and professional.
"Great value for money " Read full review on TripAdvisor   12/14/2011 Vote      
   
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