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Rank
24th
Out of 493

Serrano Hotel

Average Price: $223  
 
Hotel Class:
405 Taylor Street
San Francisco, 94102 View map  
4-Star Hotel Rank: 16 of 37
Average review rating: 4.15
OpinionWell Value Index: 6
Traveler reviews analyzed: YahooTravel (24) , MyTravelGuide (472) , Travelocity (32) , Expedia (81) , TripAdvisor (531) , BedBugRegistry (4)
SAFE TO BOOK ? (1/5 issues found)
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Liked
Appears in 251 comments. 
The following words were used in comments with Liked:
bed (12)   coffee (10)   comfortable (9)   desk (9)   floor (10)   friendly (15)   great (14)   helpful (10)   hotel (101)   lobby (18)   location (13)   most (14)   nice (13)   not (38)   room (50)   small (15)   staff (22)   walking (11)   well (13)   wine (19)    
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1. All of the staff was friendly and helpful, however I'd like to mention that the concierge named Stephan was amazing.
"Well located to explore SF from " Read full review on TripAdvisor   4/29/2012 Vote      
2. However, I would like to see a wider selection of wines at the evening wine reception, not all visitors are able to enjoy the limited selection on offer.
"Having a Birthday? " Read full review on TripAdvisor   4/27/2012 Vote      
3. And if you'd like to avoid the street shenanigans it's easy to find a cab.
"An oasis in the Tenderloin " Read full review on TripAdvisor   4/24/2012 Vote      
4. But still an easy walk to places like the Great American Music Hall (awesome place to see a show btw).
"An oasis in the Tenderloin " Read full review on TripAdvisor   4/24/2012 Vote      
5. The room itself was only slightly larger than the bed, and it felt like I was staying in a pop-up trailer most of the time.
"The place has slipped considerably. " Read full review on TripAdvisor   4/21/2012 Vote      
6. The same cannot be said of the desk staff, who seemed overall uninterested in doing anything more than standing behind the desk acting like they were sedated.
"The place has slipped considerably. " Read full review on TripAdvisor   4/21/2012 Vote      
7. I used to like this hotel, stayed many times.
"Frustrating Check out " Read full review on TripAdvisor   4/18/2012 Vote      
8. This is a 'Boutique' hotel, so the rooms are not like mini apartments in some more modern hotels.
"Great Boutique Hotel, Convenient Location, Use EZ Park for $20/day parking " Read full review on TripAdvisor   4/8/2012 Vote      
9. Room was clean and servicable but seemed like the wallpaper and carpet had seen better days and would benefit from a cleaning.
"What a let down. " Read full review on TripAdvisor   3/30/2012 Vote      
10. I like the hotel and the wine reception.
"Not living up to advertisement " Read full review on TripAdvisor   3/28/2012 Vote      
   
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