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OpinionWell
Rank
24th
Out of 493

Serrano Hotel

Average Price: $223  
 
Hotel Class:
405 Taylor Street
San Francisco, 94102 View map  
4-Star Hotel Rank: 16 of 37
Average review rating: 4.15
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (81) , MyTravelGuide (472) , Travelocity (32) , TripAdvisor (531) , YahooTravel (24)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Friendly
Appears in 467 comments. 
The following words were used in comments with Friendly:
beauty (15)   bed (17)   clean (33)   comfortable (29)   decorate (17)   extremely (20)   good (30)   great (50)   helpful (123)   hotel (101)   lobby (29)   location (38)   nice (41)   not (26)   recommend (18)   room (69)   service (43)   staff (310)   walking (16)   wine (33)    
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1. Extra careful attention to detail, world class ambiance, friendly staff.
"Wonderful boutique hotel experience " Read full review on TripAdvisor   5/15/2012 Vote      
2. The doormen and concierge were very friendly and helpful, guiding us through our travels and recommending places to eat.
"Great place to stay " Read full review on TripAdvisor   5/9/2012 Vote      
3. Staff was friendly and helpful and the on site restaurant had good food and service as well.
"Nice Hotel-Nice Location " Read full review on TripAdvisor   5/1/2012 Vote      
4. I noticed other reviewers saying that the hotel service and staff were not friendly.
"Good location and a few extra services made all the difference " Read full review on TripAdvisor   4/30/2012 Vote      
5. All of the staff was friendly and helpful, however I'd like to mention that the concierge named Stephan was amazing.
"Well located to explore SF from " Read full review on TripAdvisor   4/29/2012 Vote      
6. We had to put another friend in a cab just to go two blocks to her car at night because we didn't feel safe walking.
"Good hotel for a night in the city " Read full review on TripAdvisor   4/27/2012 Vote      
7. The room was a decent size and the staff were friendly.
"Good hotel for a night in the city " Read full review on TripAdvisor   4/27/2012 Vote      
8. A friend and I stayed at this hotel for one night.
"Good hotel for a night in the city " Read full review on TripAdvisor   4/27/2012 Vote      
9. A convenient location for the theater district with all the quality and friendly service you'd expect from a Union Square hotel.
"An oasis in the Tenderloin " Read full review on TripAdvisor   4/24/2012 Vote      
10. The staff were not particularly friendly and the room we had was looking a little tired.
"Not Kimpton's best " Read full review on TripAdvisor   4/10/2012 Vote      
   
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