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OpinionWell
Rank
24th
Out of 493

Serrano Hotel

Average Price: $223  
 
Hotel Class:
405 Taylor Street
San Francisco, 94102 View map  
4-Star Hotel Rank: 16 of 37
Average review rating: 4.15
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (81) , MyTravelGuide (472) , Travelocity (32) , TripAdvisor (531) , YahooTravel (24)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Happy
Appears in 100 comments. 
The following words were used in comments with Happy:
beauty (6)   coffee (9)   enjoy (5)   excellent (6)   free (21)   friendly (8)   good (6)   great (18)   guest (8)   hotel (25)   liked (5)   lobby (19)   location (5)   love (5)   nice (11)   night (5)   rating (5)   room (13)   staff (8)   wine (33)    
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1. The happy hour between 5-6 offers a free (or a few) glass of wine and nibbles.
"greatly satisfied honeymoon couple " Read full review on TripAdvisor   5/22/2012 Vote      
2. We were extremely happy upon arrival.
"greatly satisfied honeymoon couple " Read full review on TripAdvisor   5/22/2012 Vote      
3. I love the extras that Kimpton provides - good coffee in the lobby every morning, a wine tasting happy hour in the evening and free wifi.
"Haven't been disappointed yet by Kimpton " Read full review on TripAdvisor   5/11/2012 Vote      
4. I was in San Francisco to celebrate my birthday, and was happy to get an excellent rate at The Serrano.
"Well located to explore SF from " Read full review on TripAdvisor   4/29/2012 Vote      
5. We were able to get a special rate when staying and it is just as well, as we would not have been happy paying the usual rate for the room quality and service received.
"Not Kimpton's best " Read full review on TripAdvisor   4/10/2012 Vote      
6. Lobby experience was a blast with the free wine during happy hour and the room had a sweet view of the city.
"Great Hotel and Awesome Location " Read full review on TripAdvisor   3/16/2012 Vote      
7. Pros: GREAT shower, nice amenities, comfortable bed, wine happy hour, and free wifi for members - all great perks that contributed to a good customer experience.
""Great for Business Travel" " Read full review on TripAdvisor   3/16/2012 Vote      
8. All the staff members were friendly and genuinely happy to be there.
"People make a difference " Read full review on TripAdvisor   3/15/2012 Vote      
9. Lobby was cozy, ornate and served as a great space for the requisite 5pm happy hour.
"Great Value, Central Location " Read full review on TripAdvisor   3/6/2012 Vote      
10. Coffee and hot cocoa in the morning, wine and cocktails during happy hour in the lobby.
"Good Location and San Fran Rate " Read full review on TripAdvisor   12/19/2011 Vote      
   
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