Empire Hotel, New York City, Welcoming

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Rank

76th

Out of 676

Empire Hotel	Average Price: $401 Check Rates

Hotel Class:

44 West 63rd Street

New York City, 10023 View map

0-Star Hotel Rank: 11 of 249
Average review rating: 3.49

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (96) , Travelocity (3) , TripAdvisor (1016) , YahooTravel (11)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (26) accommodating (27) adequate (29) awesome (29) beautiful (83) beautifully (25) best (124) better (165) big (122) cares (69) clean (356) comfortable (294) comfy (51) convenient (70) cool (104) courteous (32) decent (56) efficient (38) excellent (166) exceptional (59) fabulous (43) fantastic (99) free (143) fresh (39) friendly (361) fun (39) good (465) gorgeous (29) great (836) happy (60) helpful (355) huge (66) impressed (27) liked (331) love (170) new (358) nice (590) perfect (128) pleasant (57) pleased (27) plenty (58) positive (53) professional (35) quiet (102) reasonable (71) spacious (39) stylish (31) superior (55) welcoming (53) wonderful (79)

Welcoming

Appears in 58 comments.

The following words were used in comments with Welcoming:
arrival (7) bar (6) bellman (3) desk (11) extremely (3) free (3) friendly (6) helpful (7) hotel (9) lobby (5) location (3) nice (5) night (8) not (11) room (7) service (4) small (4) staff (15) warmly (3) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Decorated in rich chocolate and gold tones it feels very welcoming.

"Fantastic, would stay here again " Read full review on TripAdvisor 5/20/2012 Vote

2. Not very welcoming.

"So disappointing. " Read full review on TripAdvisor 4/16/2012 Vote

3. On arrival to Empire Hotel we were welcomed by a not very nice receptionist who seemed that could not be bothered to smile or even try to be friendly.

"Excellent location, average hotel, rude staff. " Read full review on TripAdvisor 4/8/2012 Vote

4. Pros -lobby area is nice -located directly across the street from The Met and within walking distance to Central Park and restaurantsCons-upon check-in, front desk didnt seem welcoming or friendly at all.

"Eh, okay " Read full review on TripAdvisor 3/8/2012 Vote

5. Could not have felt more welcomed.

"Best birthday ever " Read full review on TripAdvisor 3/2/2012 Vote

6. the service a bit casual prefer a bit more in the of being made to feel welcome.

"OK Hotel in New York " Read full review on TripAdvisor 1/23/2012 Vote

7. Everytime I encountered the staff I was left feeling they didn't care much for conversation or small talk and didn't come across as welcoming, possibly the reason for a 4/5 & not a 5/5.

"Smart & stylish hotel, fairly well located, staff not rude but could be more welcoming. " Read full review on TripAdvisor 11/6/2011 Vote

8. Restaurant staff were welcoming and attentive during meals.

"Classy & Luxurious " Read full review on TripAdvisor 11/5/2011 Vote

9. Upon arrival I'm alway greeted with a warm smile and 'welcome Back'.

""The way it should be" " Read full review on TripAdvisor 10/4/2011 Vote

10. Regarding no ice machines, expensive room service, high prices --- welcome to NYC.

"Beautiful but not perfect " Read full review on TripAdvisor 9/24/2011 Vote