The Kimberly Hotel, New York City, Responsive

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Rank

34th

Out of 676

The Kimberly Hotel	Average Price: $348 Check Rates

Hotel Class:

145 East 50th Street

New York City, 10022 View map

4-Star Hotel Rank: 16 of 106
Average review rating: 4.34

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , Travelocity (24) , TripAdvisor (427) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (20) attentive (11) awesome (22) beautiful (44) best (57) better (30) big (34) cares (20) clean (97) comfortable (158) comfy (19) convenient (29) cool (9) courteous (9) delicious (11) efficient (10) excellent (59) exceptional (20) fabulous (21) fantastic (29) fast (9) free (36) fresh (13) friendly (145) fun (15) generous (9) good (140) gorgeous (8) great (331) happy (18) helpful (127) huge (41) liked (81) love (60) luxurious (19) new (127) nice (161) perfect (56) pleasant (15) pleased (16) plenty (34) quiet (37) reasonable (28) responsive (8) roomy (9) spacious (64) terrific (8) welcoming (26) well appointed (12) wonderful (66)

Responsive

Appears in 8 comments.

The following words were used in comments with Responsive:
desk (2) friendly (2) good (2) hotel (2) not (2) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. There were a few items that needed attention in the room, but what was amazing was the fast and friendly response of the hotel staff to right the wrongs -- Just Great.

"A FIND IN THE BIG APPLE " Read full review on TripAdvisor 2/20/2012 Vote

2. We found the staff good and responsive to questions.

"About what you would expect for 3.5* " Read full review on TripAdvisor 9/23/2010 Vote

3. We found the staff good and responsive to questions.

"About what you would expect for 3.5* " Read full review on TripAdvisor 9/23/2010 Vote

4. We called the front desk and they were very responsive in coming to clean.

"A Little Disappointing " Read full review on TripAdvisor 11/23/2009 Vote

5. Staff responsive and friendly.

"good stay " Read full review on TripAdvisor 11/1/2009 Vote

6. we did tell the clerk in the morning and his response was , "i'm sorry" but made no restitution.

"poor customer service " Read full review on Expedia 11/4/2008 Vote

7. his initial response was, "didn't they tell you this when you checked in?" they did move us, at 1:30 am, to a suite, but it had a queen bed and not a king as we requested.

"poor customer service " Read full review on Expedia 11/4/2008 Vote

8. After returning home I wrote a letter the the manager whose name I was given at the front desk and did not receive any response from the Kimberly Hotel.

"Would not recommend the Kimberly Hotel " Read full review on TripAdvisor 5/15/2007 Vote