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Rank
32nd
Out of 267

Red Lion Seattle

Average Price: $129  
 
Hotel Class:
1415 5th Avenue
Seattle, 98101 View map  
3-Star Hotel Rank: 14 of 72
Average review rating: 3.94
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (84) , MyTravelGuide (735) , Priceline (385) , Travelocity (8) , TripAdvisor (340) , YahooTravel (14)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 22 comments. 
The following words were used in comments with Responsive:
arrival (2)   charged (3)   customer (2)   desk (2)   downtown (2)   elevator (2)   great (2)   hotel (4)   mistake (2)   not (8)   park (2)   poor (2)   problem (3)   room (4)   staff (6)   unbelievable (2)   well (2)    
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1. Their response? 'Oh, you should have told us sooner.
"Hotel is great - until there is a problem " Read full review on TripAdvisor   5/9/2012 Vote      
2. I e-mailed a couple of times and asked for the charge to be reversed, but did not receive any response.
"Mystery overcharge ruins otherwise good experience " Read full review on TripAdvisor   4/4/2012 Vote      
3. After a chilly and very poor sleep, we checked with the desk the next morning to inquire about the heat - again, not much of a response.
"We won't return " Read full review on TripAdvisor   3/6/2012 Vote      
4. They were very responsive in getting a microwave up to my room and cleaning it up quickly after some airline staff left at late that night.
"It's got Bed Bugs. " Read full review on TripAdvisor   10/23/2011 Vote      
5. Well, after complaining about the terrible customer service we recieved the response was a generic fill in the blank letter stating, 'this never happens, thanks for telling us, he's usually good.
"Terrible customer service, small dark room, Just a bad experience. " Read full review on TripAdvisor   10/4/2011 Vote      
6. My requests prior to arrival were honored as well as a very prompt response for an additional bag stand upon arrival.
"An excellent choice " Read full review on TripAdvisor   9/28/2011 Vote      
7. And the hotel staff's response went from helpful and caring, to blunt and mercenary as I pleaded for relief over the coming days.
"REALLY Sleepless in Seattle " Read full review on TripAdvisor   9/6/2011 Vote      
8. Add to that a front desk clerk whose smart-aleck response to my request for an extra room card was unprofessional and not the kind of reply i expect at a hotel that hosts business travelers.
"Don't Do It " Read full review on TripAdvisor   7/21/2010 Vote      
9. The rooms feel classy and the staff are quite responsive.
"Mirrors in room, class decor, comfy beds. " Read full review   7/4/2010 Vote      
10. Do they not have a responsibility to thier customers on any level ? We will definitly not stay here again.
"Nightmare all around! " Read full review on TripAdvisor   6/30/2010 Vote      
   
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