7. , coffee, cups); keys not working (remade literally 5 times); ice machine was broken the entire length of my stay; a purchase at the restaurant was billed to my room even though I had paid for it with my credit card - and upon check-out had to pay for it again until I showed my on-line bank statement proving I had already paid for it; and a thrermostat that was set at 64 degrees but did not keep the room cool.