Hapuna Beach Prince Hotel, Kamuela, Cares

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Rank

2nd

Out of 22

Hapuna Beach Prince Hotel	Average Price: $215 Check Rates

Hotel Class:

62 100 Kaunaoa Drive

Kamuela, 96743 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.34

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (133) , MyTravelGuide (114) , TripAdvisor (599) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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affordable (15) attentive (15) awesome (29) beautiful (215) beauty (11) best (161) better (68) big (201) cares (25) cheaper (12) clean (128) comfortable (52) convenient (18) cool (16) decent (12) delicious (16) excellent (77) exceptional (36) fabulous (23) fantastic (50) fast (10) free (92) fresh (26) friendly (152) fun (20) generous (19) good (224) gorgeous (43) great (343) happy (28) helpful (97) huge (76) liked (188) love (84) new (29) nice (290) outstanding (14) perfect (72) pleasant (24) plenty (31) quiet (66) reasonable (23) soft (20) spacious (46) spectacular (20) stunning (15) superb (10) terrific (12) welcoming (30) wonderful (98)

Cares

Appears in 47 comments.

The following words were used in comments with Cares:
$ (2) bad (2) beach (2) charged (2) customer (3) desk (3) few (3) hotel (6) large (3) need (4) night (3) not (8) pool (2) resort (4) room (5) season (2) service (5) staff (3) well (5) wondering (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Pool: Very large and well cared for, comfortable temperature.

"Perfect! " Read full review on TripAdvisor 3/31/2010 Vote

2. The TV was in a cabinet so I didn't really notice or care much that it wasn't a slimline TV.

"A small feature that I greatly appreciated.... " Read full review on TripAdvisor 3/9/2010 Vote

3. A quick call and three minutes later, someone came in and took care of that.

"The best place We've ever stayed. " Read full review on TripAdvisor 1/21/2010 Vote

4. Everything in the hotel was clean, if we needed anything they took care of it right away.

"Our best Hawaiian vacation by far!!!! " Read full review on Expedia 12/31/2009 Vote

5. Is it me or shouldn't a resort let me remain unhappy about anything? They just didnt' care.

"Not a resort - SKIP IT " Read full review on TripAdvisor 9/11/2009 Vote

6. We called down to the front desk they said they would take care of it.

"From Dream to Nightmare " Read full review on Expedia 8/31/2009 Vote

7. Staff was gracious, attentive, enthusiastic, and took care of our requests quickly and politely.

"Excellent " Read full review on Expedia 8/29/2009 Vote

8. I'm actually not one to bad-mouth places, but this was an awful experience heightened by the fact that nobody in the hotel (except for Dwayne the maintenance guy) cared about the state of affairs.

"We Want the Funk...Funky Smelling Room That is.... " Read full review on TripAdvisor 8/24/2009 Vote

9. We lasted 2 nights then got out--the hotel manager could care less that our clothes were wet and the carpet was damp.

"We Want the Funk...Funky Smelling Room That is.... " Read full review on TripAdvisor 8/24/2009 Vote

10. i hope the hapuna can improve the customer care.

"poor communication " Read full review on TripAdvisor 6/13/2009 Vote