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29th
Out of 279

Hotel Madera - a Kimpton Hotel

Average Price: $331  
 
Hotel Class:
1310 New Hampshire Avenue NorthWest
Washington DC, 20036 View map  
4-Star Hotel Rank: 9 of 30
Average review rating: 4.26
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (38) , Travelocity (4) , TripAdvisor (338) , YahooTravel (12)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Smell
Appears in 15 comments. 
The following words were used in comments with Smell:
bathroom (2)   carpet (2)   dog (2)   hotel (3)   liked (7)   lobby (2)   management (3)   most (2)   room (11)    
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1. What was most annoying is that both he and the morning manager seemed to pass off the smell like it was nothing, and made no effort to really investigate the smell.
"Good and Bad " Read full review on TripAdvisor   1/18/2012 Vote      
2. I would think an upscale hotel would want to investigate why the hotel smells like smoke.
"Good and Bad " Read full review on TripAdvisor   1/18/2012 Vote      
3. The front desk manager came to investigate and promptly agreed the room smelled like cigarettes and moved me to an equivalent room.
"Good and Bad " Read full review on TripAdvisor   1/18/2012 Vote      
4. There is a small list of negatives, however: the bathrooms are very tiny, the bathrobes were scratchy and seemed old, and most importantly, when I arrived back at 2am my room smelled like cigarettes.
"Good and Bad " Read full review on TripAdvisor   1/18/2012 Vote      
5. In the bathroom the smell was strongest and I could smell it coming in through the vent.
"Good and Bad " Read full review on TripAdvisor   1/18/2012 Vote      
6. The second room was still a little damp smelling, but DC had a lot of rain the past week -- which *might* explain it.
"Amazing customer service; crusty hotel. " Read full review on TripAdvisor   9/12/2011 Vote      
7. Both rooms had a strange smell, rugs felt tacky so I stopped walking barefoot.
"one of the worst travel hotel experiences.... " Read full review on TripAdvisor   7/22/2010 Vote      
8. Perhpas that could be included as a question upon making online reservations?I too had an issue with our AC and mentioned it to staff upon leaving, along with the slight smell of damp dog that continued throughout the weekend.
"A wonderful get-away weekend with my son - the Hotel Madera helped! " Read full review on TripAdvisor   7/18/2010 Vote      
9. It was also nice seeing guests with their dogs - it made it feel less like a hotel (there were no animal smells in the room or common areas).
"Perfect Location, Good Value " Read full review on TripAdvisor   3/1/2010 Vote      
10. we did so and when we returned, the room smelled just as bad as it had before we left.
"Not nearly as good as I had hoped " Read full review on TripAdvisor   12/15/2009 Vote      
   
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