Best Western Hacienda Hotel Old Town San Diego, San Diego, Rude

OpinionWell's Blog

Home » United States » California » San Diego Destinations » San Diego Hotels » Best Western Hacienda Hotel Old Town San Diego

Back to search results

OpinionWell
Rank

55th

Out of 517

Best Western Hacienda Hotel Old Town San Diego	Average Price: $176 Check Rates

Hotel Class:

4041 Harney Street

San Diego, 92110 View map

3-Star Hotel Rank: 25 of 101
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (4) , Travelocity (4) , TripAdvisor (247) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

avoid (7) awful (3) bad (20) big deal (4) broken (4) bugs (2) complain (8) complaint (10) cramped (2) dated (8) difficult (4) dingy (2) dirty (13) disappoint (10) disturbing (3) downside (2) expensive (6) hard (14) horrible (4) inconvenient (5) issue (26) lack (7) loud (5) mediocre (3) mistake (4) negative (6) noise (27) noisy (4) odor (3) outdated (6) overpriced (2) pathetic (2) penalty (2) poor (7) problem (29) rude (8) sad (2) shame (2) shock (2) slow (6) smell (7) stain (2) terrible (4) tiny (8) uncomfortable (2) unfortunate (8) weird (3) worn (3) worst (13) wrong (6)

Rude	Appears in 12 comments.

The following words were used in comments with Rude:
bar (2) customer (2) desk (6) dirty (2) elevator (2) hotel (3) management (2) nasty (3) never (2) not (3) poor (2) room (3) service (2) staff (9) useful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. I experienced poor communication among the staff regarding meeting arrangements, coach class airline caliber catering, and awkward, rude treatment to my employees by the front desk staff.

"Simply a disappointment " Read full review on TripAdvisor 11/20/2011 Vote

2. but the staff there is Snarky & rude.

Read full review on TripAdvisor 9/12/2011 Vote

3. It's not that the front desk staff (several of them) were RUDE, per se, they just weren't too focused on customer service.

"Great location in Old Town, fabulous room, "Just OK" customer service " Read full review on TripAdvisor 7/28/2011 Vote

4. Ever have someone in customer service that, while they never raise their voice once, are never outright rude, or get otherwise nasty with you, however when you speak with them, you can hear the unsaid, 'And if you don't like it, you can go eff yourself.

"Gotta pay to play even if you stay! " Read full review on TripAdvisor 3/21/2010 Vote

5. The girl at the front desk was very rude and tried to direct me to a bar 3 blocks away.

"Aggressive Manager " Read full review on YahooTravel 7/6/2009 Vote

6. The girl at the front desk was very rude and tried to direct me to a bar 3 blocks away.

"Aggressive manager " Read full review on TripAdvisor 7/6/2009 Vote

7. Staff was rude.

"don`t count on the shuttle! " Read full review on TripAdvisor 6/23/2008 Vote

8. The staff at this hotel is extremely rude and inconsiderate.

"Horrible Service " Read full review on TripAdvisor 6/11/2008 Vote

9. we also ran into a very rude and unprofessional manager at this hotel.

"Cancellation turmoil!!! " Read full review on TripAdvisor 1/20/2006 Vote

10. The management I`ve spoken to have been very rude and not helpful at all.

"Double Check if you Cancel Your Reservation!! " Read full review on TripAdvisor 8/9/2005 Vote