Best Western Hacienda Hotel Old Town San Diego, San Diego, Lack

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OpinionWell
Rank

55th

Out of 517

Best Western Hacienda Hotel Old Town San Diego	Average Price: $176 Check Rates

Hotel Class:

4041 Harney Street

San Diego, 92110 View map

3-Star Hotel Rank: 25 of 101
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (4) , Travelocity (4) , TripAdvisor (247) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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avoid (7) awful (3) bad (20) big deal (4) broken (4) bugs (2) complain (8) complaint (10) cramped (2) dated (8) difficult (4) dingy (2) dirty (13) disappoint (10) disturbing (3) downside (2) expensive (6) hard (14) horrible (4) inconvenient (5) issue (26) lack (7) loud (5) mediocre (3) mistake (4) negative (6) noise (27) noisy (4) odor (3) outdated (6) overpriced (2) pathetic (2) penalty (2) poor (7) problem (29) rude (8) sad (2) shame (2) shock (2) slow (6) smell (7) stain (2) terrible (4) tiny (8) uncomfortable (2) unfortunate (8) weird (3) worn (3) worst (13) wrong (6)

Lack	Appears in 10 comments.

The following words were used in comments with Lack:
disappoint (3) hotel (3) lacking (10) service (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The on-site restaurant is lacking but the surrounding area has plenty of choices.

"Very Good Weekend " Read full review on TripAdvisor 2/21/2012 Vote

2. The front desk staff seems to lack any authority or confidence to correct problems in a timely manner.

"Great Price and Great Location " Read full review on TripAdvisor 12/11/2011 Vote

3. I am somehow comforted that others report in their reviews a similar perception of this hotel's hospitality, or lack thereof.

"Simply a disappointment " Read full review on TripAdvisor 11/20/2011 Vote

4. The only disappointment was the breakfast which was exactly the same each morning, which got very boring, and lacked choices.

"Great Location " Read full review on TripAdvisor 11/4/2011 Vote

5. However, their shower product bottles were not recyclable, indicating a serious lack of basic corporate environmental responsibility.

"Lovely Courtyards " Read full review on TripAdvisor 9/20/2010 Vote

6. The hotel restaurant lacks prompt service.

"Lovely Courtyards " Read full review on TripAdvisor 9/20/2010 Vote

7. The customer LACK of service and the nickel and diming the guest is what actually almost ruined a very pleasant birthday weekend.

"Gotta pay to play even if you stay! " Read full review on TripAdvisor 3/21/2010 Vote

8. The decor is nice, and the lack of noise was amazing.

"Gorgeous hotel, perfect location...best kept secret! " Read full review on TripAdvisor 7/23/2009 Vote

9. Cafe Pacifico was disappointing for its lack of service.

"Give this place a chance! " Read full review on TripAdvisor 6/6/2007 Vote

10. It was difficult to appreciate anything about the hotel after the disappointment and lack of help.

"Very disappointed " Read full review on TripAdvisor 6/20/2005 Vote