Best Western Hacienda Hotel Old Town San Diego, San Diego, Mistake

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OpinionWell
Rank

55th

Out of 517

Best Western Hacienda Hotel Old Town San Diego	Average Price: $176 Check Rates

Hotel Class:

4041 Harney Street

San Diego, 92110 View map

3-Star Hotel Rank: 25 of 101
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (4) , Travelocity (4) , TripAdvisor (247) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 5 comments.

The following words were used in comments with Mistake:
room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The mistake was solved soon and we got a nice large room overlooking the old town.

"nice hotel nicely located " Read full review on TripAdvisor 3/25/2012 Vote

2. I guess I was the one who made the mistake in booking this hotel in the first place.

"Horrible Service " Read full review on TripAdvisor 6/11/2008 Vote

3. When I proceeded to straighten out the problem, the manager`s only argument was that her staff NEVER makes mistakes.

"Horrible Service " Read full review on TripAdvisor 6/11/2008 Vote

4. Everyone makes mistakes, so I called and they gave me a different room.

"Beautiful! " Read full review on YahooTravel 11/24/2007 Vote

5. A company that obviously does not support customer service nor can admit they made a mistake.

"Cancellation turmoil!!! " Read full review on TripAdvisor 1/20/2006 Vote