Best Western Hacienda Hotel Old Town San Diego, San Diego, Complain

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OpinionWell
Rank

55th

Out of 517

Best Western Hacienda Hotel Old Town San Diego	Average Price: $176 Check Rates

Hotel Class:

4041 Harney Street

San Diego, 92110 View map

3-Star Hotel Rank: 25 of 101
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (4) , Travelocity (4) , TripAdvisor (247) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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avoid (7) awful (3) bad (20) big deal (4) broken (4) bugs (2) complain (8) complaint (10) cramped (2) dated (8) difficult (4) dingy (2) dirty (13) disappoint (10) disturbing (3) downside (2) expensive (6) hard (14) horrible (4) inconvenient (5) issue (26) lack (7) loud (5) mediocre (3) mistake (4) negative (6) noise (27) noisy (4) odor (3) outdated (6) overpriced (2) pathetic (2) penalty (2) poor (7) problem (29) rude (8) sad (2) shame (2) shock (2) slow (6) smell (7) stain (2) terrible (4) tiny (8) uncomfortable (2) unfortunate (8) weird (3) worn (3) worst (13) wrong (6)

Complain

Appears in 13 comments.

The following words were used in comments with Complain:
hot (2) night (2) not (3) room (6)

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1. A few TripAdvisor reviewers had complained about the stairs and the fee for parking.

"Drink your margaritas nearby and walk back to your room " Read full review on TripAdvisor 4/17/2012 Vote

2. Overall, I can't complain.

"Second Time Here - Just as I Remembered! " Read full review on TripAdvisor 1/7/2011 Vote

3. complained to hotel manager but was not taken seriously.

"Leaving stuff in the room will get stolen " Read full review on TripAdvisor 9/25/2010 Vote

4. Internet didn't work (other guests complained, too) and the first shuttle left at 7:00am, much too late for my early flight.

"Not so much " Read full review on TripAdvisor 8/1/2010 Vote

5. At that point (perfect timing) there was a couple next to us complaining their a/c didn't work and the room was too hot.

"Go for Location " Read full review on TripAdvisor 8/10/2009 Vote

6. She stated this was the first time anyone had complained about the room being hot.

"Go for Location " Read full review on TripAdvisor 8/10/2009 Vote

7. After I complained about the room, I was moved to a marginally cleaner but still sub-par room.

"Are you graving that shabby frat house ambiance? " Read full review on Expedia 6/24/2009 Vote

8. We had a very quiet experience, no noise to complain about, and there were children staying next to us.

"Nice Place " Read full review on TripAdvisor 3/28/2008 Vote

9. Not worth my time to complain.

"Room with a view " Read full review on TripAdvisor 12/31/2006 Vote

10. They probably figure that tourists are only going to be there once and not complain about it.

"Beauty is only skin deep! " Read full review on YahooTravel 10/11/2006 Vote