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OpinionWell
Rank
20th
Out of 177

Windsor Suites

Average Price: $180  
 
Hotel Class:
1700 Benjamin Franklin ParkWay
Philadelphia, 19103 View map  
3-Star Hotel Rank: 9 of 57
Average review rating: 3.27
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (25) , TripAdvisor (226) , YahooTravel (16)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Mistake
Appears in 6 comments. 
The following words were used in comments with Mistake:
bill (2)   cares (2)   complain (2)   desk (3)   informative (2)   management (3)   not (3)   train (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. To make matters worse, when I complained about a mistake they had made on the bill (not everyone at the front desk is trained with the same information) and stated I probably won't stay at the Windsor again, management didn't care.
"Unfriendly management " Read full review on TripAdvisor   9/7/2010 Vote      
2. To make matters worse, when I complained about a mistake they had made on the bill (not everyone at the front desk is trained with the same information) and stated I probably won't stay at the Windsor again, management didn't care.
"Unfriendly management " Read full review on TripAdvisor   9/7/2010 Vote      
3. After arguing with the front desk and then escalated to the manager, they finally agreed that it was a mistake and gave me the full breakfast coupon.
"Large room, reasonably priced for the area, don't go for the packages! " Read full review on TripAdvisor   2/1/2010 Vote      
4. Turns out they had booked it for the previous month and had gone so far as to charge us a no-show fee for their mistake.
"less helpful than one would expect " Read full review on TripAdvisor   5/29/2008 Vote      
5. Instead of admitting their mistake and making reasonable amends, they treated us as though it was our fault.
"Don`t stay here " Read full review on TripAdvisor   7/2/2007 Vote      
6. I was not sure if it was an honest mistake or a trick to give me only 22 hours of parking.
"Quite Satisfactory Bargain Hotel " Read full review on TripAdvisor   1/30/2005 Vote      
   
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