Back to search results
OpinionWell
Rank
20th
Out of 177

Windsor Suites

Average Price: $180  
 
Hotel Class:
1700 Benjamin Franklin ParkWay
Philadelphia, 19103 View map  
3-Star Hotel Rank: 9 of 57
Average review rating: 3.27
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (25) , TripAdvisor (226) , YahooTravel (16)
SAFE TO BOOK ? (2/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 12 comments. 
The following words were used in comments with Complain:
bill (3)   cares (2)   checkout (2)   desk (2)   hotel (3)   informative (2)   management (3)   mistake (2)   much (2)   not (2)   train (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. The only downside was how slow the internet was, but it was free so I can't complain too much :) The only thing I'd suggest you look out for before staying here is to look up any races, events, etc.
"Huge rooms, homey feel, great location " Read full review on TripAdvisor   5/21/2012 Vote      
2. The only thing I would complain about is the elevators can sometimes take a lot of time and are somewhat small so they are full a lot, especially during checkout time.
"Great Location " Read full review on TripAdvisor   11/7/2011 Vote      
3. Another reviewer complained about noise from outside the hotel.
"Really Liked This Hotel, Save for a Few Minor Issues " Read full review on TripAdvisor   1/19/2011 Vote      
4. When I complained on checkout, they removed the parking charge from our bill.
"Inexpensive yes, but no value " Read full review on TripAdvisor   1/6/2011 Vote      
5. To make matters worse, when I complained about a mistake they had made on the bill (not everyone at the front desk is trained with the same information) and stated I probably won't stay at the Windsor again, management didn't care.
"Unfriendly management " Read full review on TripAdvisor   9/7/2010 Vote      
6. To make matters worse, when I complained about a mistake they had made on the bill (not everyone at the front desk is trained with the same information) and stated I probably won't stay at the Windsor again, management didn't care.
"Unfriendly management " Read full review on TripAdvisor   9/7/2010 Vote      
7. I have only two complains.
"Good but a little expensive " Read full review on TripAdvisor   8/19/2010 Vote      
8. I had to call & complain.
"HORRIBLE, HORRIBLE, HORRIBLE!!!!! " Read full review on Expedia   8/23/2009 Vote      
9. After complaining to the manager, he did comp me some tickets to an exhibit at the Franklin, but it wasn't enough to make up for this horrible hotel.
"Stay away - dirty and loud. " Read full review on TripAdvisor   6/11/2009 Vote      
10. Only on the day that I complained did we get a towel for each person.
"Stay away - dirty and loud. " Read full review on TripAdvisor   6/11/2009 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved