Miami Sofitel, Miami, Wrong

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Rank

8th

Out of 468

Miami Sofitel	Average Price: $135 Check Rates

Hotel Class:

5800 Blue Lagoon Drive

Miami, 33126 View map

4-Star Hotel Rank: 4 of 58
Average review rating: 3.82

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (535) , Travelocity (12) , TripAdvisor (532) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Wrong

Appears in 14 comments.

The following words were used in comments with Wrong:
beauty (2) concierge (2) great (2) guest (2) helpful (3) hotel (3) not (4) order (2) polite (2) room (7) service (3) staff (3) unfortunate (2)

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1. wrong.

"Convenient to Airport " Read full review on TripAdvisor 4/22/2012 Vote

2. I do have to say though that the information I received from the hotel about this was completely wrong.

"Lovely oasis of rest after a long flight " Read full review on TripAdvisor 4/3/2012 Vote

3. I normally find that a beautiful lobby does not translate in to beautiful rooms but I was wrong.

"Overnight after cruise and before flying home " Read full review on TripAdvisor 1/8/2012 Vote

4. Next, when I did order room service, the food finally came after about 30 minutes and part of my order was wrong.

"Not a real Sofitel -- more like a Motel 6 " Read full review on TripAdvisor 1/17/2011 Vote

5. Third, the phones didn't really work correctly in that after 15 minutes of calling room service and getting a busy signal, I finally called the front desk to ask what was wrong, and they simply connected me right away.

"Not a real Sofitel -- more like a Motel 6 " Read full review on TripAdvisor 1/17/2011 Vote

6. To give an inferior room to a guest for possibly either one of these reasons is wrong because my money is as good as any other guest who stays there.

"Terrible Room View " Read full review on TripAdvisor 12/28/2010 Vote

7. Leave the room around 2ish and return around 11:30pm thinking the room is going to be nice and chilled, WRONG.

"Go someplace else!!! " Read full review on TripAdvisor 2/20/2009 Vote

8. wrong.

"Not Worth The Money " Read full review on TripAdvisor 1/22/2009 Vote

9. The concierge was very willing to help me print my boarding pass, although something was wrong with the website.

"Great Hotel and Service " Read full review on TripAdvisor 8/14/2008 Vote

10. WRONG.

"Worst Hotel Ever " Read full review on YahooTravel 6/25/2007 Vote