Miami Sofitel, Miami, Problem

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Rank

8th

Out of 468

Miami Sofitel	Average Price: $135 Check Rates

Hotel Class:

5800 Blue Lagoon Drive

Miami, 33126 View map

4-Star Hotel Rank: 4 of 58
Average review rating: 3.82

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (535) , Travelocity (12) , TripAdvisor (532) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Problem

Appears in 61 comments.

The following words were used in comments with Problem:
$ (2) airport (3) bed (3) car (5) desk (5) helpful (4) hotel (10) management (4) never (4) night (8) noise (3) not (15) offers (2) quickly (2) room (12) shower (2) shuttle (2) sleep (3) staff (3) well (7)

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1. More of a problem was the INTENSE floral odor of our room.

"Convenient to Airport " Read full review on TripAdvisor 4/22/2012 Vote

2. V didn't work, and there were a couple of other gliches, they were all fixed by the staff, and it was more funny than dissapointing as each time there was a problem the staff came quickly happily and could have a joke with you even the ones that couldn't speak english very well.

"Faulty Towers but with excellent staff. " Read full review on TripAdvisor 11/20/2011 Vote

3. The only problem is the lack of things to do if you do not have a vehicle or if you enjoy walking places.

"Great Airport/Conference Hotel but not close to anything for a spouse " Read full review on TripAdvisor 7/25/2011 Vote

4. Staff had to pay the room a second visit to fix the problem.

"Luxury hotel? Choose another hotel. " Read full review on TripAdvisor 5/5/2011 Vote

5. Had some problems with the shuttle, just missed one and then the second drove straight by us but eventually we reached the hotel.

"Excellent airport hotel " Read full review on TripAdvisor 4/1/2011 Vote

6. The front desk person said we are on this and will have a board put in to alleviate the problem.

"BAD BED, MISLEADING FRONT DESK, BAD TOILET, EVERY THING ELSE FINE " Read full review on TripAdvisor 3/4/2011 Vote

7. My wife had real sleep problems here because of the bed.

"BAD BED, MISLEADING FRONT DESK, BAD TOILET, EVERY THING ELSE FINE " Read full review on TripAdvisor 3/4/2011 Vote

8. You can occasionally hear the airplanes taking off but this was only during the day so not a problem for sleeping.

"Excellent stay at the Sofitel! " Read full review on TripAdvisor 3/1/2011 Vote

9. Finally, on the last night of our stay we ran into a manager in the elevator, we told her of our problem and they finally addressed the problem on the last night of out stay.

"Poor maintenance " Read full review on TripAdvisor 1/16/2011 Vote

10. In our room our toilet was running and would randomly flush, we asked the front desk two nights in a row if they could send up a maintenance person to fix the problem.

"Poor maintenance " Read full review on TripAdvisor 1/16/2011 Vote