Miami Sofitel, Miami, Complaint

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Rank

8th

Out of 468

Miami Sofitel	Average Price: $135 Check Rates

Hotel Class:

5800 Blue Lagoon Drive

Miami, 33126 View map

4-Star Hotel Rank: 4 of 58
Average review rating: 3.82

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (535) , Travelocity (12) , TripAdvisor (532) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (7) bad (42) badly (4) bit dated (6) broken (7) chipped (5) complain (14) complaint (13) dated (17) difficult (11) dirty (38) disappoint (33) disturbing (8) downside (9) dull (4) expensive (63) gross (5) hard (12) horrible (8) issue (16) lack (13) loud (8) mold (6) negative (10) noise (70) noisy (10) odor (5) outdated (9) overpriced (15) poor (11) poorly (6) pricey (22) problem (40) ridiculous (6) rock (7) rude (6) shabby (5) shame (4) shock (4) slow (7) smell (30) smoker (6) terrible (10) tiny (7) uncomfortable (6) unfortunate (13) weird (6) worn (23) worst (15) wrong (10)

Complaint

Appears in 28 comments.

The following words were used in comments with Complaint:
airport (2) breakfast (2) carpet (2) clean (2) complaints (28) dirty (4) food (3) good (5) hotel (3) not (3) pool (3) reasonable (2) recommend (2) room (8) service (4) steam (2) tub (2) useful (4) value (2) wall (2)

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1. No complaints about the service, however.

"Lovely! " Read full review on TripAdvisor 5/10/2012 Vote

2. The only complaint is that the bathrooms have tile in the tub which typicallyhad traces of mold.

"Good location, good service " Read full review on TripAdvisor 2/26/2012 Vote

3. Got in late and left early, but no complaints other than kind of noisy neighbors in the morning.

""Good Airport Hotel" " Read full review on TripAdvisor 2/21/2012 Vote

4. Our only complaint was we came back from dinner around 10:30 and there was a band playing very loud and we could hear it all the way to the 10th floor.

"It was almost perfect " Read full review on TripAdvisor 12/15/2011 Vote

5. The only complaint I have o's that I left a brand new blackberry plug in the room and housekeeping didn't turn it in.

"Absolutely great hotel Espically for business! " Read full review on TripAdvisor 8/25/2011 Vote

6. No complaints about staff.

"WOW! Terribly disappointed! " Read full review on TripAdvisor 5/14/2011 Vote

7. Only complaint was that the wake up call was 1 hour late.

"Great Hotel, Good for people with a car " Read full review on TripAdvisor 3/21/2011 Vote

8. My only complaint was it was so Cold, was Jan to be fair, but freezen cold inside.

"Most comfotable bed in the World!!! " Read full review on TripAdvisor 8/13/2010 Vote

9. my only complaint is that the crib they loaned me seemed about 200 years old; i am not even sure the bars were close enough to meet regulations.

"Safe and Quiet " Read full review on TripAdvisor 6/2/2010 Vote

10. Our biggest complaint is that based on reviews and sofitel name, we expected more.

"This hotel is a dumpy holiday inn with... " Read full review on TripAdvisor 6/1/2010 Vote