Memphis Hilton, Memphis, Rude

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Rank

19th

Out of 238

Memphis Hilton	Average Price: $149 Check Rates

Hotel Class:

939 Ridge Lake Boulevard

Memphis, 38120 View map

3-Star Hotel Rank: 11 of 44
Average review rating: 3.64

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (39) , MyTravelGuide (459) , Travelocity (6) , TripAdvisor (206) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 21 comments.

The following words were used in comments with Rude:
desk (3) employee (3) helpful (3) hotel (4) loud (2) not (5) personable (2) phone (2) service (2) shuttle (2) staff (12)

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1. Upon calling from MEM to request the shuttle, a rude woman will undoubtably answer the phone, ask for your reservation information (no other Hilton I know of does this), and will make you wait until the next shuttles leaves.

"This property shames the Hilton brand " Read full review on TripAdvisor 3/22/2012 Vote

2. The staff and managers are rude and unresponsive to criticism.

"No one cares " Read full review on TripAdvisor 2/15/2012 Vote

3. Our stays since Hilton took it have found horrible check in situations and rude employees but nothing to compare with this visit.

"Worst Hotel Staff in MY 59 Years " Read full review on TripAdvisor 2/14/2010 Vote

4. Every other hotel emplloyee that I encountered was a rude as I have ever experienced at a hotel.

"Worst Hotel Staff in MY 59 Years " Read full review on TripAdvisor 2/14/2010 Vote

5. Have a nice day' Rather than argue with another rude employee, I left without a bill copy.

"Worst Hotel Staff in MY 59 Years " Read full review on TripAdvisor 2/14/2010 Vote

6. staff was rude and not helpful, you just get the run around.

"the WORST service " Read full review on TripAdvisor 10/29/2009 Vote

7. I can easily say that there was not one person there who had any kinowledge of customer service, all were rude and ignorant.

"NEVER AGAIN! " Read full review on TripAdvisor 10/26/2009 Vote

8. Staff was quite rude.

"Beds are comfy! " Read full review on YahooTravel 8/16/2009 Vote

9. The front desk staff was rude.

"Hilton - Memphis, TN - 5100 Poplar Ave. " Read full review on TripAdvisor 1/12/2009 Vote

10. All but one member of the staff was rude, short on patients and extremely unfriendly.

Read full review on MyTravelGuide 7/15/2008 Vote