Memphis Hilton, Memphis, Complain

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OpinionWell
Rank

19th

Out of 238

Memphis Hilton	Average Price: $149 Check Rates

Hotel Class:

939 Ridge Lake Boulevard

Memphis, 38120 View map

3-Star Hotel Rank: 11 of 44
Average review rating: 3.64

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (39) , MyTravelGuide (459) , Travelocity (6) , TripAdvisor (206) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 25 comments.

The following words were used in comments with Complain:
bad (2) hotel (4) never (3) not (4) problem (3) room (5) service (2)

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1. Each time I have been, there have only been one or two parties present, and all are actively complaining about the service (rightfully so).

"This property shames the Hilton brand " Read full review on TripAdvisor 3/22/2012 Vote

2. If I had to complain I would have to say the room doors seem to have a big gap at the bottom which on our visit seemed to let in more corridor traffic noise than I was expecting.

"The Benchmark For the Hilton Hotels " Read full review on TripAdvisor 1/23/2012 Vote

3. I'm not a complainer but this hotel stay was below average.

"OK hotel but problems with service " Read full review on TripAdvisor 10/21/2011 Vote

4. When we checked in the room reeked and when we complained we were told that the 5th floor was smoking.

"Not 1, 2, but 3 roaches and other grievances " Read full review on TripAdvisor 9/9/2011 Vote

5. did complain to the hotel restaurant manager.

"Reservations Check In and Check was the Worst " Read full review on TripAdvisor 9/7/2011 Vote

6. poor guy got sweaty and dirty, and had to make about 7 or 8 trips, but he never complained.

"Eugene the Bellman was AWESOME! " Read full review on TripAdvisor 8/24/2011 Vote

7. We called and complained again.

"We will never stay there again! " Read full review on TripAdvisor 1/1/2011 Vote

8. We called the office and complained twice.

"We will never stay there again! " Read full review on TripAdvisor 1/1/2011 Vote

9. I called the lobby and complained and they offered to move us to another room.

"Will never stay here again - very dirty! " Read full review on TripAdvisor 7/9/2009 Vote

10. Several people complained and other people just got up and left the restaurant.

"Hilton - Memphis, TN - 5100 Poplar Ave. " Read full review on TripAdvisor 1/12/2009 Vote