Hotel Derek, Houston, Issue

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Rank

11th

Out of 718

Hotel Derek	Average Price: $216 Check Rates

Hotel Class:

2525 West Loop South

Houston, 77027 View map

4-Star Hotel Rank: 8 of 30
Average review rating: 3.62

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (280) , Travelocity (5) , TripAdvisor (430) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (4) annoy (11) avoid (5) awful (6) bad (27) broken (5) complain (13) complaint (16) difficult (12) dirty (18) disappoint (28) downside (6) dusty (4) expensive (19) hard (19) horrible (7) inconvenient (4) issue (28) lack (12) loud (26) mess (5) mistake (4) mold (9) nasty (4) negative (5) nightmare (5) noise (50) noisy (16) outdated (4) outrageous (3) overbook (3) overpriced (4) peeling (4) poor (11) pricey (9) problem (31) ridiculous (4) rock (4) rude (16) shock (4) slow (18) smell (18) stain (5) terrible (15) tiny (10) uncomfortable (12) unfortunate (12) worn (6) worst (11) wrong (8)

Issue

Appears in 49 comments.

The following words were used in comments with Issue:
bed (3) cares (3) charged (3) desk (4) hotel (8) management (3) noise (3) not (13) park (6) personable (3) poor (3) problem (3) room (9) service (4) single (2) size (4) staff (6) useful (2) valet (3) water (2)

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1. the service is an issue.

"has many positives but many negatives as well " Read full review on TripAdvisor 4/13/2012 Vote

2. Certainly I understand a slight slowing down at peak times (but this should not be noticeable), but at 6AM???? And no, it had nothing to do with my computer; I set out my Sprint wireless tether and had not speed issues on my own paid network.

"A terrible drop in quality " Read full review on TripAdvisor 3/29/2012 Vote

3. The issue we had on our last stay was that we purchased The Valentine's package and had a hard time receiving what came with the package.

"Still enjoy The Derek " Read full review on TripAdvisor 2/16/2012 Vote

4. However I would say that may have been an issue for the day.

"Good Boutique Hotel " Read full review on TripAdvisor 2/2/2012 Vote

5. All of the amenities are taken care of, and I've never had a single issue with cleanliness.

"Great boutique hotel for business meetings or personal trips. " Read full review on TripAdvisor 1/29/2012 Vote

6. Valet and front desk staff were great no issues here.

"the Lobby and common areas were nice, but It looked tired and worn out.. " Read full review on TripAdvisor 1/2/2012 Vote

7. I did encounter an issue with my reservation package but the staff was courteous and resolved the issue immediately with the upmost care.

"Very Nice " Read full review on TripAdvisor 10/29/2011 Vote

8. Clean - people were friendlyI would gladly revisit - especially for businessIts not a 5 star by any stretch, but 3 star is not a fair reflection - its a 3 1/2 to 4 star hotel by american standardsparking issue is annoying, but the staff will hustle for you with a few dollars.

"Nice Location - Value was really good - CLEAN " Read full review on TripAdvisor 9/30/2011 Vote

9. We had a minor issue and the Manager Jorge even came around to make sure we were taken care of.

"A must if you have never been. We will be back! " Read full review on TripAdvisor 8/3/2011 Vote

10. Bedrooms are nice & comfortable - some issues with noisy guests returning to their rooms late at night.

"Funky venue, great Staff " Read full review on TripAdvisor 7/27/2011 Vote