Hotel Monaco Denver - a Kimpton Hotel, Denver, Rude

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Rank

10th

Out of 289

Hotel Monaco Denver - a Kimpton Hotel	Average Price: $295 Check Rates

Hotel Class:

1717 Champa Street at 17th

Denver, 80202 View map

4-Star Hotel Rank: 6 of 16
Average review rating: 4.24

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (68) , MyTravelGuide (68) , Travelocity (15) , TripAdvisor (373) , YahooTravel (39)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 10 comments.

The following words were used in comments with Rude:
guest (2) hotel (5) not (4) service (2) spa (2) staff (4) wedding (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The ladies enjoyed the onsite Aveda Spa but noted that the woman working the spa desk was very rude and only provided very short answers to simple questions.

"Well Located, Well Furnished, Well Staffed, Well Priced. Onsite Spa & Dining to boot! " Read full review on TripAdvisor 2/14/2012 Vote

2. rude service.

"Not good " Read full review on TripAdvisor 4/17/2011 Vote

3. The hotel has never said that they have them and were very rude and defensive about it when we confronted them.

Read full review 3/28/2011 Vote

4. I found the staff to be extremely rude and unhelpful.

"Rude " Read full review on Expedia 4/28/2010 Vote

5. We couldn't figure out if there was a communication problem with the service staff, or if they were just rude, but they seemed irritated by our requests.

"Disappointed in Hotel Monaco " Read full review on TripAdvisor 4/11/2010 Vote

6. It provides few amenities and the staff was rude.

Read full review on MyTravelGuide 3/4/2008 Vote

7. I had my wedding at the Hotel Monaco and while the wedding was beautiful, the Panzano bar staff were horribly rude to our wedding guests.

"Great Wedding; Bad Customer Service " Read full review on YahooTravel 8/7/2006 Vote

8. He was just overall very rude & we decided on that first encounter to not stay or put our guests at that hotel ever.

"Front Desk Staff Rude " Read full review on TripAdvisor 5/23/2006 Vote

9. I told him that I was just trying to compare & contrast the different ammenities that they offer in comparison to other nearby hotels & he was just overall rude & was not willing to really explain anything or try to 'sell' the hotel in any way.

"Front Desk Staff Rude " Read full review on TripAdvisor 5/23/2006 Vote

10. He was not very friendly, and very rudely told us that 'he could not quote exact prices' and that we would just have to contact his 'Marketing Manager' for further information.

"Front Desk Staff Rude " Read full review on TripAdvisor 5/23/2006 Vote