Hotel Monaco Denver - a Kimpton Hotel, Denver, Complain

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Rank

10th

Out of 289

Hotel Monaco Denver - a Kimpton Hotel	Average Price: $295 Check Rates

Hotel Class:

1717 Champa Street at 17th

Denver, 80202 View map

4-Star Hotel Rank: 6 of 16
Average review rating: 4.24

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (68) , MyTravelGuide (68) , Travelocity (15) , TripAdvisor (373) , YahooTravel (39)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 10 comments.

The following words were used in comments with Complain:
best (2) management (2) not (2) room (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I've never had anything comp'd before because I very rarely complain, but I truly appreciated this act of customer service.

"Favorite hotel of all time. " Read full review on TripAdvisor 5/20/2012 Vote

2. I was too tired to complain and ask to transfer to another room.

"not the stellar experience I expected " Read full review on TripAdvisor 4/23/2012 Vote

3. The wine was also not the greatest but as someone else mentioned, when it's free why complain.

"Very Nice " Read full review on TripAdvisor 7/9/2009 Vote

4. We were only in Denver one night in route to Keystone so I didn`t bother 'complaining' to the front desk about either problem.

"Very nice " Read full review on TripAdvisor 8/18/2008 Vote

5. i complained, and they moved me to a room that was SO much nicer it was inexcusable why they put me in the first room.

"not so great " Read full review on TripAdvisor 4/2/2008 Vote

6. I complained to the manager via email and recieved a reply of 'sorry'.

"Not Worth The Money " Read full review on TripAdvisor 6/9/2007 Vote

7. The staff was pleasant, but when complained about lack of amenities promised, it was not followed up on by manager, just sort of let to drift in space.

"dont believe their website " Read full review on TripAdvisor 7/8/2005 Vote

8. So although in the end it was one of our best anniversaries, it took a LONG time and a lot of complaining to get it.

"We`re laid back and we were annoyed " Read full review on TripAdvisor 9/30/2004 Vote

9. Then complained again, and finally received a king bedroom, views of the mountains and the bottle of champagne.

"We`re laid back and we were annoyed " Read full review on TripAdvisor 9/30/2004 Vote

10. We complained, and the best they could do was a room with two double beds (it was our anniversary.

"We`re laid back and we were annoyed " Read full review on TripAdvisor 9/30/2004 Vote