4. CONS: Room decor was really 'blah' -- the colors, the old, square furniture (as opposed to 'old world charm' or anything even remotely luxe); lighting in room was not optimal; there was an empty corner where it looked like there should have been a chair; the closet door was so industrial looking that it could have been a fire escape -- I thought, 'really?'; also, the closet door took up too much space when opened and actually blocked the room door; no in-room coffee; the extra blanket looked worn and was out of shape -- should have been retired and replaced; no phone book; there was a power outtage that lasted several hours in the early AM (3am - 7:45am) / no water while power out / peeked out in the hallway and the emergency lighting at the stairs was out / power came on for 10 minutes and went off again, the emergency lighting was now on at the stairs (so seems like the emergency back up doesn't last very long); I could be wrong, but I couldn't find wired Internet access in the room; I liked the 1890 bar but felt like there could be some modernization there -- for example, there were 4 TVs above the bar and from where I sat only one was a new flat panel -- the others were older, big models; the whole 'Arcade' ambiance was pretty but nothing truly impressive -- the shops there were nothing I would patronize (except maybe the manicurist); my room in the tower section overlooked the Arcade and that roof needs some work; cost of taxi from CLE airport on hotel's website says $25 -- it was $33 excluding tip; the worst part of the hotel, I thought, is the whole lobby arrangement -- it is tucked into a corner and then if you have a tower room you have to walk all they way down to the other end of the hotel -- which would have been easier had there been ANY signage along the way.