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Rank
7th
Out of 115

Hyatt Cleveland

Average Price: $270  
 
Hotel Class:
420 Superior Avenue
Cleveland, 44114 View map  
3-Star Hotel Rank: 6 of 22
Average review rating: 3.99
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (36) , MyTravelGuide (1545) , Travelocity (3) , TripAdvisor (256) , YahooTravel (18)
SAFE TO BOOK ? (1/5 issues found)
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Issue
Appears in 30 comments. 
The following words were used in comments with Issue:
beauty (3)   bed (3)   busy (3)   desk (3)   few (3)   guest (3)   hotel (14)   location (3)   night (2)   not (11)   park (9)   problem (2)   rating (2)   recommend (2)   room (11)   safety (2)   staff (3)   standard (2)   unique (2)   useful (2)    
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1. nothing to write home about, pretty standard issue hotel fare - would've liked to see something a little nice; waffle was cold).
"Second stay at Hyatt Regency - just as memorable and enjoyable " Read full review on TripAdvisor   4/2/2012 Vote      
2. I know that the Hyatt management reads these posts, but I'm interested in what kind of real changes they are planning to implement to solve these issues with the rooms on the Arcade.
"Disappointing third stay " Read full review on TripAdvisor   10/10/2011 Vote      
3. Perhaps pinning the curtains to the edges would help control this issue.
"Disappointing third stay " Read full review on TripAdvisor   10/10/2011 Vote      
4. Went back down to front desk and the receptionist was feeling quite a bit diligent this time around with her duties, since I showed some annoyance with continued key issue, she decides to ask for registered guest name, which I provided mine, since I had changed it on the first day.
"Clean room, Absolute Horrible Service, Wont be coming back, has left a permanent bad taste for HYATT PERIOD! " Read full review on TripAdvisor   9/24/2011 Vote      
5. Following day, issues once more with keys not working twice, must be cheapo cards? bad reader system? untrained front desk who are not programming it for the right number of guest stay? I'm not sure, but it was not funny and started to not be acceptable.
"Clean room, Absolute Horrible Service, Wont be coming back, has left a permanent bad taste for HYATT PERIOD! " Read full review on TripAdvisor   9/24/2011 Vote      
6. First issues was housekeeping took forever, requested the service as we saw the cart making the rounds.
"Clean room, Absolute Horrible Service, Wont be coming back, has left a permanent bad taste for HYATT PERIOD! " Read full review on TripAdvisor   9/24/2011 Vote      
7. The worst part was that I questioned the placement of the room at check-in and the front desk person assured me that our room was far enough away from where the wedding reception would be and there would be no sound issue.
"Worst experience at a Hyatt ever! " Read full review on TripAdvisor   8/17/2011 Vote      
8. Only issue was that the beds were doubles and we had 2 adults and 2 kids.
"Great weekend Deal - Great Location " Read full review on TripAdvisor   8/14/2011 Vote      
9. The biggest issue we faced was getting to the hotel, downtown Cleveland was busy with many attractions featured that evening and it took us 30 minutes to get around the block to the front of the hotel.
"Friendly staff and close to a great variety of restaurants " Read full review on TripAdvisor   8/3/2011 Vote      
10. I reccomend a cheaper interior room if $$ is an issue.
"Friendly staff and close to a great variety of restaurants " Read full review on TripAdvisor   8/3/2011 Vote      
   
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