Hyatt Cleveland, Cleveland, Complain

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OpinionWell
Rank

7th

Out of 115

Hyatt Cleveland	Average Price: $270 Check Rates

Hotel Class:

420 Superior Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 6 of 22
Average review rating: 3.99

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (36) , MyTravelGuide (1545) , Travelocity (3) , TripAdvisor (256) , YahooTravel (18)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 23 comments.

The following words were used in comments with Complain:
big (2) breakfast (2) credit (3) desk (4) hotel (2) loud (2) management (2) night (6) noise (3) not (4) party (2) personable (2) quick (2) reservation (2) reviews (2) room (6) rude (2) useful (2) valet (2) wedding (2)

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1. I really have nothing to complain about.

"Very leary, but turned out really well! " Read full review on TripAdvisor 3/28/2012 Vote

2. First let me say that I am not one to complain, unless I have given a business an opportunity to respond and make amends.

"Customer service needs overhaul. " Read full review on TripAdvisor 11/22/2011 Vote

3. If we stayed for more than one night, I would have complained.

"Excellent location and nice stay " Read full review on TripAdvisor 10/13/2011 Vote

4. We complained on checkout and received another big smile and 'I'm so sorry.

"we won't return " Read full review on TripAdvisor 9/18/2011 Vote

5. Since then, I saw other review of this hotel complaining about room close to elevator because of the noise well I can only add that all rooms finishing with 01 should be used for storage not as a room.

"Avoid rooms finishing in 01 digits " Read full review on TripAdvisor 7/19/2011 Vote

6. I've read some of the other reviews with people complaining about the furniture n decor in the rooms, but really, are u going to stay in your room when your downtown? I will say that the chairs and drapes were a little outdated, but I think it adds to the vintage feel.

"Vintage gem in the heart of downtown Cleveland " Read full review on TripAdvisor 5/21/2011 Vote

7. vs are a little older but nothing to complain about they worked and didnt have atenas.

"Great Hotel.. But Pricy. " Read full review on TripAdvisor 7/18/2010 Vote

8. The downside, parking $22 per night; however, the with the unbelievable rate we got for the rooms, I cannot complain.

"Pleasantly Surprised... " Read full review on TripAdvisor 6/24/2010 Vote

9. However, the front desk heard all our concerns and gave us a lunch credit to use at their restaurant the next day, so I can't complain about the service.

"Who said this was a 4-star? " Read full review on TripAdvisor 6/16/2010 Vote

10. When I complained I found out that they were going to do it again the next night, too.

"Terrible experience - all-night noise " Read full review on YahooTravel 9/5/2009 Vote