Fairmont Boston, Boston, Problem

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Rank

61st

Out of 197

Fairmont Boston	Average Price: $400 Check Rates

Hotel Class:

138 Street James Avenue

Boston, 02116 View map

4-Star Hotel Rank: 30 of 38
Average review rating: 4.16

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (891) , Travelocity (7) , TripAdvisor (312) , YahooTravel (27)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Problem

Appears in 51 comments.

The following words were used in comments with Problem:
bar (3) desk (5) exceptional (4) floor (3) food (4) hotel (10) kitchen (3) liked (5) much (4) night (6) not (12) park (3) reservation (5) room (26) smell (3) suite (3) temperature (4) upgraded (3) valet (3) water (4)

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1. We had an issue with our in room safe and Eric from Security came to our room to fix it in less than 2 minutes from the time we called the front desk to let them know of the problem.

"VERY NICE " Read full review on TripAdvisor 1/20/2010 Vote

2. The bathroom had many problems as well, there was gum on the floor and there was a ton of mold.

"Did I stay at a Fairmont? " Read full review on TripAdvisor 1/18/2010 Vote

3. This caused all manner of problems - I had a form faxed through to the hotel.

"It may be good enough for the Labrador but... " Read full review on TripAdvisor 10/26/2009 Vote

4. They solved a minor problem in reservation, gave suggestions about restaurants with a sincere and warm attitude.

"Never lets you down! " Read full review on TripAdvisor 10/21/2009 Vote

5. -There was some problems with our key being de-magnetized due to the fact that we place it in the same pocket with our cell phone.

""Throw-back" hotel offers charm but also aged facilities " Read full review on TripAdvisor 10/13/2009 Vote

6. However, the real problem with it was the fact that we found dried blood on the bathroom floor and carpet.

"Perfect location and a great hotel " Read full review on TripAdvisor 8/9/2009 Vote

7. We arrived early, but not a problem.

"A wonderful 20th Anniversary visit " Read full review on TripAdvisor 8/5/2009 Vote

8. The only problem with this room was that it backed onto the generator at the back of the hotel and made a terrible noise.

"Great Hotel " Read full review on TripAdvisor 7/14/2009 Vote

9. They should have to tell you at booking or check in about this problem.

Read full review on MyTravelGuide 6/21/2009 Vote

10. Many major problems with the room that didn't get fixed upon request and forced out of the room by annoying housekeepers at 8am, then at 9am, then at 10am.

"over promised and under delivered " Read full review on TripAdvisor 4/2/2009 Vote