Hilton Boston, Boston, Rude

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Rank

41st

Out of 197

Hilton Boston	Average Price: $316 Check Rates

Hotel Class:

89 Broad Street

Boston, 02110 View map

4-Star Hotel Rank: 26 of 38
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (65) , MyTravelGuide (1398) , Travelocity (6) , TripAdvisor (621) , YahooTravel (23)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (4) annoy (6) avoid (3) awful (6) bad (32) bed bugs (16) big deal (6) broken (14) complain (21) complaint (29) cramped (3) dated (7) difficult (9) dingy (4) dirty (7) disappoint (33) disgust (7) disturbing (7) downside (4) expensive (44) hard (7) hardly (4) horrible (9) inconvenient (5) issue (23) lack (11) loud (24) mess (4) mistake (4) mold (4) negative (26) noise (44) noisy (19) overpriced (12) poor (11) pricey (11) problem (48) ridiculous (5) rude (17) shock (5) slow (11) smell (7) terrible (14) tiny (12) uncomfortable (10) unfortunate (12) unpleasant (7) worn (6) worst (8) wrong (13)

Rude	Appears in 50 comments.

The following words were used in comments with Rude:
bad (3) bar (5) bathroom (3) bed (4) clean (3) clerk (3) cramped (3) desk (11) exceptional (4) floor (3) hotel (11) management (2) modern (2) nice (2) night (3) park (3) personable (3) room (10) staff (22) valet (5)

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1. ( other side of the hotel and fans down below)When asked if there were any exterior rooms, I was rudely told this was all they had.

"Good location but that's about it " Read full review on TripAdvisor 7/27/2011 Vote

2. The rude associate said she couldn't give me one.

"Worst customer service and shoddy rooms. " Read full review on TripAdvisor 3/24/2011 Vote

3. Even the manager was rude to me.

"Worst customer service and shoddy rooms. " Read full review on TripAdvisor 3/24/2011 Vote

4. The first lady at the front desk rudely said check-in is at 3PM.

"Worst customer service and shoddy rooms. " Read full review on TripAdvisor 3/24/2011 Vote

5. So I came back to check-in at 3pm and the second associate was just as rude.

"Worst customer service and shoddy rooms. " Read full review on TripAdvisor 3/24/2011 Vote

6. I've never seen such rude staff.

"Below average service & indifferent staff " Read full review on TripAdvisor 10/27/2010 Vote

7. The first thing that turned me off was the incredibly rude staff.

"Unprofessional " Read full review on TripAdvisor 9/5/2010 Vote

8. The first thing that turned me off was the incredibly rude staff.

"Unprofessional " Read full review on TripAdvisor 9/5/2010 Vote

9. Staff: some were great (Brittany at the desk, Keith the doorman); most were awful - either rude or lacking knowledge or both.

"Never again, not even for free " Read full review on TripAdvisor 6/29/2010 Vote

10. Valet was rude and no one could leave a car to check in - in downtown.

Read full review on MyTravelGuide 10/6/2009 Vote