Hilton Boston, Boston, Complaint

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Rank

41st

Out of 197

Hilton Boston	Average Price: $316 Check Rates

Hotel Class:

89 Broad Street

Boston, 02110 View map

4-Star Hotel Rank: 26 of 38
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (23) , Expedia (65) , BedBugRegistry (7) , MyTravelGuide (1398) , TripAdvisor (621) , Travelocity (6)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (4) annoy (6) avoid (3) awful (6) bad (32) bed bugs (16) big deal (6) broken (14) complain (21) complaint (29) cramped (3) dated (7) difficult (9) dingy (4) dirty (7) disappoint (33) disgust (7) disturbing (7) downside (4) expensive (44) hard (7) hardly (4) horrible (9) inconvenient (5) issue (23) lack (11) loud (24) mess (4) mistake (4) mold (4) negative (26) noise (44) noisy (19) overpriced (12) poor (11) pricey (11) problem (48) ridiculous (5) rude (17) shock (5) slow (11) smell (7) terrible (14) tiny (12) uncomfortable (10) unfortunate (12) unpleasant (7) worn (6) worst (8) wrong (13)

Complaint

Appears in 72 comments.

The following words were used in comments with Complaint:
$ (6) bar (3) bathroom (3) bed (6) breakfast (5) complaints (72) desk (6) hotel (5) internet (6) management (6) night (4) noise (3) not (9) park (5) room (10) satisfaction (3) service (5) shower (4) small (4) staff (4)

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1. My only complaint is that they were doing construction which woke us up early the next morning, not too big of a deal though.

"Met Expectations " Read full review on TripAdvisor 3/26/2012 Vote

2. My one complaint is that due to renovations breakfast is being served in a conference styled room.

"Great location, excellent staff " Read full review on TripAdvisor 2/20/2012 Vote

3. My only complaint with the hotel is that there was scaffolding covering both of our windows, we didn't mind because we were just in the hotel to sleep/get ready for the day.

"Nice hotel, very close to Quincy Market " Read full review on TripAdvisor 10/13/2011 Vote

4. Do I have any complaints.

"It's not luxury but it's excellent accommodation " Read full review on TripAdvisor 10/6/2011 Vote

5. The only complaint was we decided to pay for an upgrade upon check-in to a higher level floor ($25 per night for Hilton Honors members) for better views.

"Nice hotel, great location, strange upgrade " Read full review on TripAdvisor 9/20/2011 Vote

6. I complaint to the management and they promised to get back to me which never happened.

Read full review 6/2/2011 Vote

7. I complaint to the management and they promised to get back to me which never happened.

Read full review 6/1/2011 Vote

8. No complaints.

"Great location - walking distance to all we wanted to see " Read full review on TripAdvisor 4/27/2011 Vote

9. no complaints.

"A very good location, nice hotel, good stay " Read full review on TripAdvisor 11/20/2010 Vote

10. Velet parking was a bit slow but that was about it for complaints.

"A very good location, nice hotel, good stay " Read full review on TripAdvisor 11/20/2010 Vote