Brookshire Suites, Baltimore, Mistake

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Rank

3rd

Out of 231

Brookshire Suites	Average Price: $204 Check Rates

Hotel Class:

120 East Lombard Street

Baltimore, 21202 View map

3-Star Hotel Rank: 1 of 33
Average review rating: 3.73

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (81) , MyTravelGuide (326) , Travelocity (9) , TripAdvisor (502) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 9 comments.

The following words were used in comments with Mistake:
bathroom (2) big (2) correct (2) credit (2) hotel (2) management (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. After numerous attempts to contact the manager, as well as numerous promises that the manager would call us back, we finally got in touch with the manager and attempted to explain the mistake.

"Hidden Fees and an erroneous smoking accusation " Read full review on TripAdvisor 1/23/2012 Vote

2. Of course the moment we realized the charge on the credit card, we assumed a mistake had been made and called the hotel to discuss.

"Hidden Fees and an erroneous smoking accusation " Read full review on TripAdvisor 1/23/2012 Vote

3. Stayed there the day before my wedding to be close to my reception hall, big mistake.

"Great location bad rooms. " Read full review on TripAdvisor 1/19/2012 Vote

4. The mistake was corrected, but I will continue to monitor my account to make sure as credits take days to process.

"Good Budget Hotel " Read full review on TripAdvisor 11/27/2011 Vote

5. mistake.

"Exceeded expectations " Read full review on TripAdvisor 10/18/2011 Vote

6. After bringing it to management's attention, they apologized and quickly corrected the mistake.

"Nice hotel close to the harbor " Read full review on Expedia 9/9/2010 Vote

7. They even went out of their way to track us down when we left our belongings at the front desk by mistake.

"Brookshire Suites combines convenience, quality and comfort...all at once. " Read full review on TripAdvisor 10/21/2009 Vote

8. We initially had a front room on a low floor and what a mistake that was.

"Nice hotel in noisy location " Read full review on TripAdvisor 10/13/2009 Vote

9. The hotel made an attempt to remodel the bathroom but made a huge mistake in installing a dresser-type vanity that was too big for the bathroom and with a sink too far back, making it difficult to lean over while washing your face.

"Not That Bad " Read full review on TripAdvisor 8/26/2008 Vote