Brookshire Suites, Baltimore, Complain

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Rank

3rd

Out of 231

Brookshire Suites	Average Price: $204 Check Rates

Hotel Class:

120 East Lombard Street

Baltimore, 21202 View map

3-Star Hotel Rank: 1 of 33
Average review rating: 3.73

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (81) , MyTravelGuide (326) , Travelocity (9) , TripAdvisor (502) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 23 comments.

The following words were used in comments with Complain:
bill (2) desk (3) guest (2) hotel (2) night (2) not (2) reviews (3)

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1. I sat one day and complained to the manager and he failed to call me back to notify me he was crediting my bill, which they did eventually do.

"Do Not Stay Here! " Read full review on TripAdvisor 5/19/2012 Vote

2. The A/C was weaker- maybe 73 degrees when the thermostat said 65, but nothing to complain about.

"Nice Hotel for a Comfortable Stay " Read full review on TripAdvisor 4/25/2012 Vote

3. I noticed some recent reviews complain about the air-conditioning.

"Cruise and Stay " Read full review on TripAdvisor 4/22/2012 Vote

4. Other reviews from previous guests have complains of cooling problem as far back as 2008.

"Be ready to sweat ... what air conditioning system ??? " Read full review on TripAdvisor 4/15/2012 Vote

5. but it's hard to complain about free.

"Groupon Deal " Read full review on TripAdvisor 2/6/2012 Vote

6. We complained, but nothing wasdone.

"A diamond in the rough -- INTERNET access a major issue " Read full review on TripAdvisor 12/23/2011 Vote

7. com (less than$100 before taxes,parking, and fees), I really can't complain.

"Good Budget Hotel " Read full review on TripAdvisor 11/27/2011 Vote

8. We complained numerous times every day and they only thing the useless staff could say was 'i'm sorry'.

"Don't Waste Your Money At This Place " Read full review on TripAdvisor 8/1/2011 Vote

9. It was clean and nothing truly to complain about (minus a hiccup here and there) but nothing to write home about either.

"Hotel is a 3, Staff is a 5, Thus 4 stars " Read full review on TripAdvisor 4/17/2011 Vote

10. Glad we stayed only one night, but for the money I can't really complain.

"fine for the money " Read full review on Expedia 9/8/2010 Vote