Brookshire Suites, Baltimore, Complaint

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Rank

3rd

Out of 231

Brookshire Suites	Average Price: $204 Check Rates

Hotel Class:

120 East Lombard Street

Baltimore, 21202 View map

3-Star Hotel Rank: 1 of 33
Average review rating: 3.73

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (81) , MyTravelGuide (326) , Travelocity (9) , TripAdvisor (502) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 22 comments.

The following words were used in comments with Complaint:
complaints (22) good (2) great (2) hotel (2) internet (2) noise (3) not (3) room (3) slow (2) small (2)

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1. Only complaint is that the a/c was not working and the room was 80 degrees (according to the thermostat) even though outside it was in the sixties.

"Fine except for a/c on the fritz " Read full review on TripAdvisor 4/18/2012 Vote

2. No major issues or complaints.

"Hidden Fees and an erroneous smoking accusation " Read full review on TripAdvisor 1/23/2012 Vote

3. FInally this may seem like a small complaint but the TV remotes were annoyingly difficult.

"Spacious Suites, Friendly Staff! " Read full review on TripAdvisor 1/13/2012 Vote

4. My only minor complaints were the seemingly slow elevators and the fact that there was a lot of street noise during the night from our room.

"Would stay here again in a different room " Read full review on TripAdvisor 1/12/2012 Vote

5. The hotel is not perfect but it is 'good' the staff was great and we have no complaints.

"So Close to the Inner Harbor " Read full review on TripAdvisor 11/21/2011 Vote

6. I have to say that the only complaint we had was when I asked if a shuttle could drop us in another area of the city for dinner.

"Best location and friendliest staff " Read full review on TripAdvisor 8/23/2011 Vote

7. Absolutely NO COMPLAINTS.

"very convenient,great staff,clean and great value. highly recommend " Read full review on TripAdvisor 4/29/2011 Vote

8. My only complaint is that the internet was very slow.

"Excellent price/value, couldn't ask for better! " Read full review on TripAdvisor 3/21/2011 Vote

9. Unfortunately my complaint lies with the valet service.

"Great hotel, location and overall staff with one exception... " Read full review on TripAdvisor 3/10/2011 Vote

10. My only small complaint was the air conditioning unit, which made some unusual noise and had a strange metallic odor when operating.

"The service was outstanding. " Read full review on TripAdvisor 8/3/2010 Vote