Imperial Palace Las Vegas, Las Vegas, Complain

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OpinionWell
Rank

74th

Out of 481

Imperial Palace Las Vegas	Average Price: $72 Check Rates

Hotel Class:

3535 Las Vegas Boulevard South

Las Vegas, 89109 View map

3-Star Hotel Rank: 27 of 92
Average review rating: 3.1

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (110) , MyTravelGuide (462) , Travelocity (269) , TripAdvisor (3148) , YahooTravel (231)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (45) avoid (70) awful (101) bad (542) bed bugs (41) big deal (32) broken (74) complain (217) complaint (74) crap (40) dated (181) difficult (47) dingy (58) dirty (341) disappoint (131) disgust (84) dump (52) expensive (146) filthy (120) gross (64) hard (141) horrible (133) issue (134) lack (34) loud (222) mistake (31) mold (55) nasty (46) negative (104) nightmare (35) noise (255) noisy (143) odor (39) outdated (96) poor (111) problem (388) ridiculous (34) rock (59) rude (105) shock (34) slow (400) smell (372) smelly (40) smoker (42) terrible (117) tiny (32) uncomfortable (34) worn (106) worst (153) wrong (111)

Complain

Appears in 290 comments.

The following words were used in comments with Complain:
$ (11) bed (11) buffet (10) clean (14) desk (24) elevator (24) floor (11) free (19) hotel (40) liked (10) location (12) management (13) much (10) never (12) night (19) not (60) price (15) problem (15) reviews (11) room (97)

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1. When I arrived home, I sent an email to the Caesar Group complaining.

"Dirty Room, Unsafe, Poor Service " Read full review on TripAdvisor 5/18/2012 Vote

2. ) We complained to the front desk, received a fake apology, a roll of toilet paper, and a stack of towels.

"Dirty Room, Unsafe, Poor Service " Read full review on TripAdvisor 5/18/2012 Vote

3. And when u call to complain all they have to say is.

"Would rather sleep on the bridge with the homeless!!! " Read full review on TripAdvisor 5/18/2012 Vote

4. I read reviews prior to booking this hotel and they were marginal but mostly complained about noise, I could live with noise.

"Stay away " Read full review on TripAdvisor 5/15/2012 Vote

5. but the rooms is very old, tv is old generation, beds-comfy, can't complain, but i don't think i will stay there again, you can pay a little extra and stay at luxor, -3 times better.

"very old " Read full review on TripAdvisor 5/15/2012 Vote

6. People pay nothing for this hotel, then complain afterwards.

"Great for the price " Read full review on TripAdvisor 5/4/2012 Vote

7. We where put in a room outside a nightclub when we complained we where told by a rude staff member called solonge that you don't pay to sleep you pay to stay.

"Awful hotel " Read full review on TripAdvisor 4/26/2012 Vote

8. It's really is though better for the couple that ur woman won't complain and enjoys fun.

"Happy Ending " Read full review on TripAdvisor 4/24/2012 Vote

9. Cant complain when u pay cheap and when you have Wynn, Belagio & Venetian as your neighbours?.

"Budget hotel on the strip " Read full review on TripAdvisor 4/23/2012 Vote

10. They did come up to clean it but one of them spent a lot of time complaining about her employers, the recent changes and their policies.

"poor housekeeping and terrible customer service " Read full review on TripAdvisor 4/19/2012 Vote