Las Vegas Hard Rock Hotel Casino, Las Vegas, Complaint

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Rank

34th

Out of 481

Las Vegas Hard Rock Hotel Casino	Average Price: $202 Check Rates

Hotel Class:

4455 Paradise Road

Las Vegas, 89109 View map

4-Star Hotel Rank: 13 of 28
Average review rating: 3.44

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (110) , MyTravelGuide (26) , TripAdvisor (1269) , YahooTravel (52)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (33) avoid (33) awful (26) bad (146) big deal (27) broken (17) chipped (11) complain (66) complaint (40) crap (18) difficult (20) dirt (11) dirty (49) disappoint (86) disgust (14) downside (19) expensive (92) frustrated (16) hard (972) hassle (11) hate (10) horrible (31) inconvenient (17) issue (87) lack (32) loud (136) mess (14) mistake (23) nasty (11) negative (48) noise (102) noisy (38) overpriced (27) poor (25) pricey (31) problem (135) ridiculous (42) rock (1127) rude (95) sad (11) shame (12) shock (16) slow (26) smell (54) terrible (34) tiny (12) unfortunate (32) worn (18) worst (52) wrong (53)

Complaint

Appears in 81 comments.

The following words were used in comments with Complaint:
$ (6) biggest (6) charged (5) complaints (82) desk (7) free (5) guest (5) hard (3) hotel (12) lighting (3) liked (5) location (6) management (7) most (3) need (4) nice (3) not (4) pool (7) room (10) service (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Some major complaints, though.

"Great rooms/pool, Bad service " Read full review on TripAdvisor 5/13/2012 Vote

2. I dont know if staying in the HRH tower was to help with that but I had no complaints.

"Great experience " Read full review on TripAdvisor 5/7/2012 Vote

3. Our only complaint would be the line we had to wait in for both check in and check out.

"We felt young again " Read full review on TripAdvisor 5/4/2012 Vote

4. I guess my ONLY complaint, and the only reason I couldn't give 5-stars for this hotel, is not necessarily the distance from the strip, but the lack of provided transportation to both the strip and McCarren airport.

"Awesome scenery & music. Would definitely return... " Read full review on TripAdvisor 4/10/2012 Vote

5. It was pretty quiet, we didn't have any complaints about noisy neighbors.

"Awesome scenery & music. Would definitely return... " Read full review on TripAdvisor 4/10/2012 Vote

6. No complaints here.

"Great value in Vegas " Read full review on TripAdvisor 4/6/2012 Vote

7. My complaints - the $18 resort fee is silly.

"Loved my room. " Read full review on TripAdvisor 3/13/2012 Vote

8. I honestly dont think they know how to handle customer complaints.

"1st and last stay " Read full review on TripAdvisor 2/28/2012 Vote

9. My biggest complaint is the combination of poor location and an operation that seems to want to punish you for wanting to go off site.

"Beware of this place! " Read full review on TripAdvisor 2/16/2012 Vote

10. Overall, it was fine and no major complaints, but I might try somewhere else next time.

"Not the best, but not the worst " Read full review on TripAdvisor 2/3/2012 Vote