Hilton Waikoloa Village, Waikoloa Village, Complaint

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Rank

1st

Out of 12

Hilton Waikoloa Village	Average Daily Rate: NA Check Rates

Hotel Class:

69-425 Waikoloa Beach Drive

Waikoloa Village, 96738 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.93

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (574) , YahooTravel (58)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (5) annoy (29) avoid (24) awful (8) bad (71) badly (6) big deal (8) complain (41) complaint (23) dated (10) difficult (21) dirty (8) disappoint (64) disturbing (9) downside (17) expensive (190) filthy (7) frustrated (13) hard (29) hassle (11) hate (12) horrible (10) inconvenient (22) issue (69) lack (19) lazy (8) loud (28) mediocre (13) mold (7) negative (22) noise (53) noisy (24) outrageous (20) overpriced (27) poor (23) pricey (67) problem (67) ridiculous (19) rock (29) rude (9) slow (77) smell (26) terrible (23) tiny (19) uncomfortable (10) unfortunate (21) worn (9) worst (13) would have liked (5) wrong (13)

Complaint

Appears in 52 comments.

The following words were used in comments with Complaint:
$ (7) big (6) breakfast (4) complaints (52) few (4) food (7) guest (3) hotel (5) not (7) park (2) pool (4) price (2) resort (4) reviews (2) room (10) service (2) slow (3) trip (3) walking (3) wifi (2)

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1. One other minor complaint we have was we were surprised a resort of this size didn't have an ice cream shop on the resort premises.

"Not perfect but we were both very satisfied " Read full review on TripAdvisor 5/11/2012 Vote

2. The only complaint is the slow service of the mono rail.

"Great resort Hotel " Read full review on TripAdvisor 5/3/2012 Vote

3. The complaint - we reserved a rate where we could pick our room view but not tower (there are three choices - Lagoon, Palace, and Ocean).

"Really Amazing for Families and Relaxing " Read full review on TripAdvisor 4/25/2012 Vote

4. Now for lots of detail, a caveat, and one complaint:The caveat - we were at the hotel on one of the slowest weeks of the year in Hawaii overall.

"Really Amazing for Families and Relaxing " Read full review on TripAdvisor 4/25/2012 Vote

5. COMPLAINT:I booked through an online vacation vendor, but now Hilton will not give me points for incidentals.

"Great Family-Friendly Hotel on the Big Island " Read full review on TripAdvisor 4/19/2012 Vote

6. I have very few minor complaints, but given the great price we got for a package for four, I can't say anything very bad about this trip.

"Great Family-Friendly Hotel on the Big Island " Read full review on TripAdvisor 4/19/2012 Vote

7. Alot of the complaints about the place are repetitive in the reviews I read and I will list them here with my take on them:1) TOO BIG/LIKE DISNEYLAND: Did not find this to be the case.

"Excellent experience " Read full review on TripAdvisor 4/12/2012 Vote

8. Grounds: Okay, we had read many complaints about the resort being too big.

"Awesome family resort " Read full review on TripAdvisor 4/2/2012 Vote

9. The only complaint is there is no beach, but I guess that is not Hilton's fault.

"Paradise Found " Read full review on TripAdvisor 3/28/2012 Vote

10. No complaints what so ever.

"Dolphins, birds, ocean and sunshine!! " Read full review on TripAdvisor 3/21/2012 Vote