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Rank
33rd
Out of 493

W Hotel San Francisco

Average Price: $336  
 
Hotel Class:
181 Third Street
San Francisco, 94103 View map  
4-Star Hotel Rank: 20 of 37
Average review rating: 3.89
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (39) , Travelocity (8) , TripAdvisor (621) , YahooTravel (117)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 18 comments. 
The following words were used in comments with Complain:
apology (2)   bathroom (3)   bed (3)   dog (2)   good (2)   hotel (3)   loud (2)   management (3)   party (2)   room (4)   service (2)   staff (2)   upgraded (2)   well (2)    
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1. The correct responses were given when I complained about the blood stains on the bedding, having run out of shampoo and conditioner, and when I was awoken from the very loud construction.
"Ongoing remodel is loud, don't stay here! " Read full review on TripAdvisor   4/18/2012 Vote      
2. When I complained I was 'upgraded' to a corner room on the 24th floor.
"Ongoing remodel is loud, don't stay here! " Read full review on TripAdvisor   4/18/2012 Vote      
3. Fortunately, they went to bed around 1 am so I did not complain to the front desk.
"OK stay " Read full review on TripAdvisor   2/21/2012 Vote      
4. We eventually got an upgrade for our daughter and son-in-law and as they complained at checkout they got.
"The power of communication! " Read full review on TripAdvisor   9/20/2011 Vote      
5. It was such a debacle that I didn't even complain because I won't stay there again so getting any future benefits / compliments would be meaningless.
"Porperty was just OK, Service / Experience was a Joke " Read full review on TripAdvisor   7/21/2011 Vote      
6. It didn't last particularly long (maybe someone complained) but it was pretty loud and let's face it, it's a hip party hotel for special occasions - parties, etc.
"Not perfect, but pretty good. " Read full review on TripAdvisor   7/3/2011 Vote      
7. We just kept complaining and complaining and nothing ever got done.
"Dirty room despite repeated calls for cleaning. Great location but not worth the price. " Read full review on TripAdvisor   6/19/2011 Vote      
8. I complained and my room rate was generously reduced and sincere apologies were made.
"Hip, modern, a bit well worn, all whims delivered " Read full review on TripAdvisor   8/16/2010 Vote      
9. The great thing was their manager called to follow up on my tweet complain.
"Great service despite of poor sleep conditions. " Read full review on TripAdvisor   6/19/2010 Vote      
10. We had to call 3 more times to complain about the dog barking.
"Great if you love barking dogs and paper thin walls " Read full review on TripAdvisor   11/30/2009 Vote      
   
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