Westin St Francis, San Francisco, Rude

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Rank

57th

Out of 493

Westin St Francis	Average Price: $291 Check Rates

Hotel Class:

335 Powell Street

San Francisco, 94102-1875 View map

4-Star Hotel Rank: 28 of 37
Average review rating: 3.65

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (72) , MyTravelGuide (1952) , Travelocity (31) , TripAdvisor (1446) , YahooTravel (167)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (21) avoid (27) awful (23) bad (63) barely (19) broken (16) complain (40) complaint (35) cramped (17) dated (28) difficult (13) dingy (13) dirty (53) disappoint (113) downside (18) expensive (126) frustrated (11) gross (13) hard (43) horrible (21) issue (62) lack (22) loud (36) mistake (13) mold (19) negative (35) noise (111) noisy (52) outdated (21) outrageous (16) overpriced (18) peeling (25) poor (38) pricey (33) problem (80) ridiculous (22) rude (33) sad (10) shame (9) shock (11) slow (31) smell (26) terrible (19) tiny (50) unfortunate (39) unhelpful (10) weird (10) worn (39) worst (31) wrong (37)

Rude	Appears in 93 comments.

The following words were used in comments with Rude:
bed (6) cares (4) charged (4) clerk (8) concierge (4) desk (26) elevator (3) employee (3) friendly (5) helpful (5) hotel (12) management (6) most (4) nice (3) not (19) park (4) room (18) service (9) small (4) staff (44)

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1. However, the staff at the coffee bar in the lobby bordered on rude.

"Great staff, not so great room. " Read full review on TripAdvisor 5/16/2012 Vote

2. Where is the lovely robe that was hanging in the last room? A rude woman in housekeeping insists that there are never robes in the rooms.

"Glorified Dive for such a Big Hotel " Read full review on TripAdvisor 1/29/2012 Vote

3. I just could not believe that at every turn, this hotel staff was rude and unhelpful.

"No Service, Dirty, Noisy. A hotel where the staff don't like their jobs. " Read full review on TripAdvisor 1/1/2012 Vote

4. The male bartender the evening of Dec 29 was arrogant and rude to us and the people next to us.

"Arrogant bartender " Read full review on TripAdvisor 12/30/2011 Vote

5. The staff was rude, arrogant and condesending.

"The WORST stay I've ever had at a Starwood Property!!! " Read full review on TripAdvisor 12/18/2011 Vote

6. The staff was rude and did not care that we were there for so long.

"Stay Away! " Read full review on TripAdvisor 11/29/2011 Vote

7. The staff is rude, unhelpful, and careless.

"Stay Away! " Read full review on TripAdvisor 11/29/2011 Vote

8. The concierge who most often staffed the desk was condescending, grumpy bordering on rude, to say the least.

"BIG disappointment " Read full review on TripAdvisor 9/27/2011 Vote

9. Aside from the terrible service (and I could go on and on about how unprofessional and rude the staff was), the room was the worst part.

"Just plain terrible " Read full review on TripAdvisor 4/5/2011 Vote

10. Staff were rude, and at one point obnoxious.

"The worst service I have ever experienced " Read full review on TripAdvisor 3/20/2011 Vote