Westin St Francis, San Francisco, Problem

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Rank

57th

Out of 493

Westin St Francis	Average Price: $291 Check Rates

Hotel Class:

335 Powell Street

San Francisco, 94102-1875 View map

4-Star Hotel Rank: 28 of 37
Average review rating: 3.65

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (72) , MyTravelGuide (1952) , Travelocity (31) , TripAdvisor (1446) , YahooTravel (167)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (21) avoid (27) awful (23) bad (63) barely (19) broken (16) complain (40) complaint (35) cramped (17) dated (28) difficult (13) dingy (13) dirty (53) disappoint (113) downside (18) expensive (126) frustrated (11) gross (13) hard (43) horrible (21) issue (62) lack (22) loud (36) mistake (13) mold (19) negative (35) noise (111) noisy (52) outdated (21) outrageous (16) overpriced (18) peeling (25) poor (38) pricey (33) problem (80) ridiculous (22) rude (33) sad (10) shame (9) shock (11) slow (31) smell (26) terrible (19) tiny (50) unfortunate (39) unhelpful (10) weird (10) worn (39) worst (31) wrong (37)

Problem

Appears in 149 comments.

The following words were used in comments with Problem:
area (6) bed (7) elevator (7) floor (11) guest (10) hotel (42) liked (9) lobby (8) management (8) never (11) nice (6) night (12) not (38) old (6) park (6) room (66) service (6) staff (8) street (5) wall (5)

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1. Only one problem we had was the noisy drum player on the corner of the street opposite our room.

"Westin St Francis - for the star you are..... " Read full review on TripAdvisor 5/18/2012 Vote

2. Main problem was how dirty the place is.

"Not up to Westin standards " Read full review on TripAdvisor 5/16/2012 Vote

3. My family ended up getting 4 rooms and our problems started right when we checked in.

"Avoid this hotel " Read full review on TripAdvisor 5/1/2012 Vote

4. I never could get the TV remote to work to show me my bill -- maybe it was me but I've never had that problem before.

"Sort of a let down " Read full review on TripAdvisor 3/16/2012 Vote

5. It took about 20 minutes of waiting in line before getting checked in and about 15 minutes when checking out (there was a problem on my folio.

"Nice Hotel but Understaffed " Read full review on TripAdvisor 3/11/2012 Vote

6. This is a very simple task, and I've never had problems with hotels doing this before.

"Poor Front Desk Service " Read full review on TripAdvisor 3/9/2012 Vote

7. One floor had a problem with the call button not lighting up, and one elevator had a broken button for Lobby that had to be twisted around to make it work.

"Decent Westin property, but I've stayed in better places " Read full review on TripAdvisor 1/30/2012 Vote

8. Maintenace was called and immediately came and fixed the problem.

"" Perfect BIrthday Celebration " " Read full review on TripAdvisor 1/30/2012 Vote

9. The problem is the cards didn't work and the hotel staff was not familiar with them AT ALL.

"great location " Read full review on TripAdvisor 1/19/2012 Vote

10. The only problem was that we booked a special package that included the San Francisco Explorer Pass.

"great location " Read full review on TripAdvisor 1/19/2012 Vote