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OpinionWell
Rank
57th
Out of 493

Westin St Francis

Average Price: $291  
 
Hotel Class:
335 Powell Street
San Francisco, 94102-1875 View map  
4-Star Hotel Rank: 28 of 37
Average review rating: 3.65
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (72) , MyTravelGuide (1952) , Travelocity (31) , TripAdvisor (1446) , YahooTravel (167)
SAFE TO BOOK ? (3/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Issue
Appears in 107 comments. 
The following words were used in comments with Issue:
bed (6)   charged (4)   desk (5)   elevator (10)   friendly (5)   hotel (28)   location (5)   maintenance (4)   management (5)   never (4)   new (4)   noise (5)   not (22)   old (6)   park (6)   room (28)   service (9)   shower (5)   small (8)   staff (7)    
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1. Room: Small room & bath but size wasn't an issue for us.
"Location, location, location " Read full review on TripAdvisor   3/30/2012 Vote      
2. The only issue was parking.
"Expected Westin " Read full review on TripAdvisor   3/21/2012 Vote      
3. The only issue I had with the hotel was the service; I called the front desk three times on two separate mornings, nobody answered.
"5 star hotel, 3 star service. Overall a good stay. " Read full review on TripAdvisor   2/27/2012 Vote      
4. Other than the room issues, I became completely exasperated when the hotel did not let guests know that the Chinese New Year parade was going on that weekend.
"Worst Westin experience ever " Read full review on TripAdvisor   2/24/2012 Vote      
5. Only issue was not all the signature Westin products were available.
"Just a nightly stay " Read full review on TripAdvisor   2/21/2012 Vote      
6. Not an issue in the new tower.
"View from room on 27th floor great " Read full review on TripAdvisor   2/8/2012 Vote      
7. From the front desk clerk who checked me in, to the waitress at breakfast, to the hotel operator they were unapologetic and unhelpful at any point there was in issue.
"No Service, Dirty, Noisy. A hotel where the staff don't like their jobs. " Read full review on TripAdvisor   1/1/2012 Vote      
8. There are some wonderful aspects to this hotel still, but as many of the other reviewers have pointed out, there are also many issues with their quality control and desk staff.
"Once a 5-Star Treasure; now it's a run-of-the-mill 3-Star crowded city hotel " Read full review on TripAdvisor   12/29/2011 Vote      
9. The only issue we had was valet & parking which was extremely full no matter when we left or arrived.
"Great room for two-day stay " Read full review on TripAdvisor   12/11/2011 Vote      
10. The biggest issue we had with the hotel was the concierge.
"Good base for busy sightseeing trip, but concierge issues " Read full review on TripAdvisor   10/19/2011 Vote      
   
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