Hyatt San Francisco, San Francisco, Dated

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Rank

19th

Out of 493

Hyatt San Francisco	Average Price: $255 Check Rates

Hotel Class:

345 Stockton Street

San Francisco, 94108 View map

4-Star Hotel Rank: 12 of 37
Average review rating: 3.74

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (8) , Expedia (44) , MyTravelGuide (849) , Travelocity (36) , TripAdvisor (771) , YahooTravel (21)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (4) a bit small (8) annoy (16) avoid (9) awful (6) bad (34) barely (8) broken (5) complain (21) complaint (18) cramped (9) dated (17) difficult (4) dirty (10) disappoint (37) disgust (3) downside (10) expensive (51) hard (20) hate (7) horrible (5) inconvenient (4) issue (44) lack (8) loud (23) mediocre (7) mildew (4) negative (17) noise (94) noisy (26) odor (3) outdated (10) overpriced (14) poor (17) pretty small (4) pricey (12) problem (53) ridiculous (9) rock (4) rude (7) slow (25) smell (14) terrible (10) tiny (10) unfortunate (16) unfriendly (3) unhappy (3) worn (22) worst (7) wrong (14)

Dated

Appears in 48 comments.

The following words were used in comments with Dated:
bathroom (5) carpet (4) clean (5) curtain (4) decorate (6) gym (3) hotel (19) liked (3) location (4) much (4) need (5) new (3) nice (4) not (8) rating (4) renovation (4) room (26) small (3) staff (4) worn (5)

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1. I don't have much time to write everything in much detail, so I would rather list in bullet points:- The rooms are newly renovated and very nice and contemporary- The lobby is small and the public space and restaurant on 36th floor are still old and dated- We used our Diamond upgrade for a suite, upon check in and arrival to our room, got an 'accessible roll in shower' room - not what we wanted.

"Great Product and Location - OK Service - Bad systems.... " Read full review on TripAdvisor 3/7/2012 Vote

2. The property itself is all renovated, which means the rooms are new, nice and up-to-date.

"All New! " Read full review on TripAdvisor 2/19/2012 Vote

3. The gym is up to date with new equipment and has an amazing view of downtown San Francisco from the 35th floor.

"Excellent location in DT SF " Read full review on TripAdvisor 10/16/2011 Vote

4. Great location and everything in the hotel is up to date and modern.

"Always a great stay " Read full review on TripAdvisor 7/3/2011 Vote

5. Tube TV, dated curtains, worn dressers/doors, straight shower curtain bar, and worn carpeting were some of the items needing an update.

"Nice hotel - great service, but as most urban hotel chains - very pricey amenities " Read full review on TripAdvisor 4/10/2011 Vote

6. They also charged me for an extra night because again there was a computer 'Glitch' and they did not receive my check in change date that I did have a confirmation for.

"Poor service from staff " Read full review on TripAdvisor 12/12/2010 Vote

7. My original reservation rate at my conference rate was not 'captured' by the hotel computer, they called it a computer glitch but they did have my check in and out dates.

"Poor service from staff " Read full review on TripAdvisor 12/12/2010 Vote

8. Staff made it feel like a 4-5 Star hotel, but the room was maybe a 2 Star, bar was okay and fitness gym was up to date.

"Expected so much more, got so much less " Read full review on TripAdvisor 11/22/2010 Vote

9. Staff made it feel like a 4-5 Star hotel, but the room was maybe a 2 Star, bar was okay and fitness gym was up to date.

"Expected so much more, got so much less " Read full review on TripAdvisor 11/22/2010 Vote

10. Although the furniture in room 2109 was a tad dated and had worn areas, we found no real complaints except the pricey valet parking rate.

"Excellent Location, Great View From 36th Floor Lounge " Read full review on TripAdvisor 10/24/2010 Vote