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OpinionWell
Rank
63rd
Out of 493

Orchard Garden Hotel

Average Price: $215  
 
Hotel Class:
466 Bush Street
San Francisco, 94108 View map  
3-Star Hotel Rank: 26 of 110
Average review rating: 4.57
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (29) , Travelocity (4) , TripAdvisor (573) , YahooTravel (18)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Terrible
Appears in 8 comments. 
The following words were used in comments with Terrible:
bad (2)   breakfast (3)   charged (2)   coffee (3)   credit (2)   desk (2)   hotel (5)   informative (2)   internet (3)   phone (2)   room (4)   service (2)   shower (3)   small (2)   staff (2)   wifi (2)    
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1. The front desk staff were pleasant, although not terribly knowledgable and we had to ask for information regarding the hotel rather than being offered information about internet access, gym, etc.
"Great location, Nice hotel. " Read full review on TripAdvisor   2/6/2012 Vote      
2. Bad points (from really bad to annoyance): TERRIBLE wifi (extremely slow, hard to connect to, disconnects very quickly) - worse aspect of the hotel;check out took more than 10 minutes; poor water pressure in the shower (probably because of LEED certification)very small closet; very small and cramped lobby (if there are more than 3 or 4 people checking in or out, the hallway to the elevators will be blocked); 'fitness center' is a joke (two of the three machines were out of service); shower curtain rod was falling down.
"LEED certified, but not wifi friendly " Read full review on TripAdvisor   1/4/2012 Vote      
3. The Wifi is terrible and is almost impossible to place any Skype calls or download any attachment that is over 1 mb.
"Nice hotel but it it live up to my expectations " Read full review on TripAdvisor   7/28/2011 Vote      
4. coffee is excellent (and I am fussy about coffee--most places have terrible coffee).
"Outstanding " Read full review on TripAdvisor   7/5/2010 Vote      
5. However, the hotel restaurant was terrible.
"Great hotel. Poor hotel restaurant "Roots". " Read full review on Expedia   1/4/2010 Vote      
6. Oh in the dinning room where the breakfast is served the door going into the bar is open at times and u can see the drains etc and pipes from the machines which is filty and would turn anyone off the breakfastto see the lease ther seems to be no manager around to keep and eye on whats happening the front desk is a little boys club all chatting pressing buttons on their keyboards etc good hotel location wise, with brillant rooms but lacking service at the front of house and the breakfast needs to be changed ASAP on the departure I hanged in my card to get the bill and also got my invoice signed the invoice or what the americans call the CHECK and guess what about 3 weeks later my colleague's card got charged after I giving them my Credit card on check out which was the same card I booked it with on the Internet and they given me the receipt invoice etc HOW unprofessional to do this to someone, and it was embarrassing that my work colleague now got charged for it on his credit card, so I phoned the hotel to get the usual Voice mail left a message and no reply sent email to ask would someone return my call NO luck and phoned again still waiting for ther call Summary great rooms clean, comfortable, Front of House & Admin staff unprofessional terrible breakfast.
"Nice Hotel, Great rooms unprofessional staff in front desk " Read full review on TripAdvisor   1/4/2009 Vote      
7. My only very minor complaints are:* The wireless internet connection was terrible in my room.
"Great all round experience " Read full review on TripAdvisor   8/11/2008 Vote      
8. this really bugged me (2) the shower was terrible being green is fine but it still has to meet basic requirements and to be honest my girlfriend thought that she would have a better chance washing her hair in the rain.
"honest review " Read full review on TripAdvisor   4/7/2008 Vote      
   
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