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Rank
63rd
Out of 493

Orchard Garden Hotel

Average Price: $215  
 
Hotel Class:
466 Bush Street
San Francisco, 94108 View map  
3-Star Hotel Rank: 26 of 110
Average review rating: 4.57
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (29) , Travelocity (4) , TripAdvisor (573) , YahooTravel (18)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 12 comments. 
The following words were used in comments with Lack:
breakfast (3)   charged (2)   clean (3)   credit (2)   free (2)   hotel (9)   lacking (12)   location (2)   management (2)   not (3)   offers (2)   phone (2)   room (7)   service (2)   staff (3)    
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1. The technology in the rooms was a bit lacking, but the eco-friendly initiatives were fantastic.
"Great eco-friendly hotel! " Read full review on TripAdvisor   5/6/2012 Vote      
2. and a lack of that bleach clean smell with the towels.
"Walk to China Town and Union Square - typical hotel decor " Read full review on TripAdvisor   12/2/2011 Vote      
3. Being a bit on the claustrophobic side I was taken aback by the lack of square footage.
"Great location and good use of space " Read full review on TripAdvisor   12/21/2010 Vote      
4. We stayed in a very upscale hotel in Monterey which did not offer free wifi nor free movies so, in retrospect, this was a wonderful perkThe only downsides were the bed (a bit hard) and the lack of knowledge that the staff seems to have.
"Excellent value for location and quality! " Read full review on TripAdvisor   8/19/2010 Vote      
5. We have filled out a survey from the Orchard Garden Hotel that we received subsequent to checking out of the Orchard Hotel in which we expressed our dissappointment, unfortunately, due to the lack of customer service, we have still not received a follow up from hotel management.
"It would be easier to rate if they would have upheld our reservation " Read full review on TripAdvisor   5/26/2010 Vote      
6. It is a shame it lacks a professional staff.
"Disappointing Hotel " Read full review on TripAdvisor   4/19/2010 Vote      
7. After some time that day, I did go and discuss my disappointment with the room, it's location, view or lack of it and in fairness to the Hotel, they did offer us alternatives, upgrades at no cost and even a room at their sister hotel up the road.
"Had every intention of staying there " Read full review on TripAdvisor   11/30/2009 Vote      
8. " But even in the better sections of San Francisco, we couldn't help notice a lack of street cleaning and an increase in homelessness.
"Surprisingly small tariff for a great experience " Read full review on TripAdvisor   9/10/2009 Vote      
9. otherwise it lacked nothing.
"Great value, great location, great staff! " Read full review on TripAdvisor   5/13/2009 Vote      
10. Oh in the dinning room where the breakfast is served the door going into the bar is open at times and u can see the drains etc and pipes from the machines which is filty and would turn anyone off the breakfastto see the lease ther seems to be no manager around to keep and eye on whats happening the front desk is a little boys club all chatting pressing buttons on their keyboards etc good hotel location wise, with brillant rooms but lacking service at the front of house and the breakfast needs to be changed ASAP on the departure I hanged in my card to get the bill and also got my invoice signed the invoice or what the americans call the CHECK and guess what about 3 weeks later my colleague's card got charged after I giving them my Credit card on check out which was the same card I booked it with on the Internet and they given me the receipt invoice etc HOW unprofessional to do this to someone, and it was embarrassing that my work colleague now got charged for it on his credit card, so I phoned the hotel to get the usual Voice mail left a message and no reply sent email to ask would someone return my call NO luck and phoned again still waiting for ther call Summary great rooms clean, comfortable, Front of House & Admin staff unprofessional terrible breakfast.
"Nice Hotel, Great rooms unprofessional staff in front desk " Read full review on TripAdvisor   1/4/2009 Vote      
   
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