Ink48 Hotel, a Kimpton Hotel, New York City, Complain

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Rank

7th

Out of 676

Ink48 Hotel, a Kimpton Hotel	Average Price: $355 Check Rates

Hotel Class:

653 Eleventh Avenue

New York City, 10036 View map

4-Star Hotel Rank: 3 of 106
Average review rating: 5

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (26) , TripAdvisor (866)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (9) avoid (18) awful (8) awkward (9) bad (42) big deal (7) broken (8) complain (17) complaint (24) difficult (9) dirty (6) disappoint (61) downside (22) expensive (40) hard (38) hate (5) inconvenient (9) issue (55) lack (14) loud (34) mediocre (5) mistake (6) negative (36) noise (101) noisy (29) outrageous (5) overpriced (10) poor (12) pretentious (5) pricey (20) problem (81) ridiculous (7) rock (14) rough (13) rude (19) sad (5) sadly (5) shock (7) sick (6) slow (11) smell (11) snooty (5) terrible (16) tiny (15) uncomfortable (7) unfortunate (14) unsafe (6) weird (10) worst (10) wrong (13)

Complain

Appears in 17 comments.

The following words were used in comments with Complain:
desk (5) hotel (3) new (2) noise (2) order (2) room (4) street (2) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I've finally complained to the front desk who is now leaving a message with them.

"Good, but had higher expectations " Read full review on TripAdvisor 5/14/2012 Vote

2. We didn't complain about anything w hike we were there because we figured it would be more trouble than it would be worth, however, we did fill out a survey online explaining our experience and they took $100.

"I had hoped for better than this.... " Read full review on TripAdvisor 5/3/2012 Vote

3. So I am really happy that there were no such sounds coming from anywhere as I would have surely complained to the front desk.

"Good value, potential hidden gem. " Read full review on TripAdvisor 2/3/2012 Vote

4. I don't know why people complain.

"5 Night Stay, NY at Xmas Time - Very Good, Few Niggles. " Read full review on TripAdvisor 1/15/2012 Vote

5. This is only the second time I have complained about a hotel.

"Felt ripped off " Read full review on TripAdvisor 12/11/2011 Vote

6. We tried to call our server over to complain but she disappeared for about 20 mins.

"Fantastic design, the rooftop terrace is amazing (but way too expensive!!) " Read full review on TripAdvisor 10/31/2011 Vote

7. We complained to the front desk and they offered to move us.

"Poor Location, Rude Staff and Even Worse Rooms " Read full review on TripAdvisor 9/3/2011 Vote

8. They called the front desk to complain and got their rate reduced, which was beside the point at that time.

"Poor Location, Rude Staff and Even Worse Rooms " Read full review on TripAdvisor 9/3/2011 Vote

9. After complaining of a migraine, the concierge moved me to a quiet room to combat the street noise.

"My go-to hotel in NYC " Read full review on TripAdvisor 8/31/2011 Vote

10. I did call the customer service (for Kimpton In Touch) line to complain while still there.

"Third stay the worst/Avoid this hotel! " Read full review on TripAdvisor 7/28/2011 Vote