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Rank
98th
Out of 676

Paramount Hotel New York

Average Price: $318  
 
Hotel Class:
235 W 46TH St
New York City, 10036 View map  
3-Star Hotel Rank: 32 of 154
Average review rating: 2.88
OpinionWell Value Index: 3
Traveler reviews analyzed: YahooTravel (88) , MyTravelGuide (99) , Expedia (69) , TripAdvisor (1703) , BedBugRegistry (10)
SAFE TO BOOK ? (2/5 issues found)
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Problem
Appears in 178 comments. 
The following words were used in comments with Problem:
arrival (7)   bed (17)   desk (13)   didnt (9)   great (7)   heating (9)   hotel (36)   location (8)   management (7)   new (9)   night (13)   not (40)   reception (9)   room (82)   shower (7)   size (11)   sleep (7)   small (19)   staff (12)   upgraded (7)    
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1. The A/C did not work, and it took engineering 2 hours to fix the problem.
"Worst value of hotel I have stayed in my entire life " Read full review on TripAdvisor   5/20/2012 Vote      
2. I was told i had free WiFi but when i went to use it i couldn't get thier log in screen so i called the front dest and was transferred to an outside company that fixed the problem but it was 20 minutes or tech support and opening different windows and sitting on hold before we got it going.
"what a dump!!! " Read full review on TripAdvisor   5/14/2012 Vote      
3. Her patience, great attitude , quick solutions to the problems, and every time a big friendly smile that make you forget any issue.
"Good " Read full review on TripAdvisor   5/3/2012 Vote      
4. Katheryn in the reception has no polite attitude at all, to solve problems.
"Good " Read full review on TripAdvisor   5/3/2012 Vote      
5. I was greeted by a fine lady called Nathalie, I had problem with my reservation previous day (wrong date booked) the lady recognised me, remembered me was very helpful and checked me in hours before guaranteed time (3pm) one feels like they valuable and cared for.
"Excellent Hotel, amazing staff " Read full review on TripAdvisor   4/19/2012 Vote      
6. For people booking the Paramount's most expensive rooms these issues may not be a problem.
"Huge waste of money---strongly advise you stay elsewhere " Read full review on TripAdvisor   3/22/2012 Vote      
7. Now onto the bathroom and heating which together caused the only problems/bugbears we had on our journey.
"Fab location! " Read full review on TripAdvisor   2/26/2012 Vote      
8. we had a problem with the shower when we first arrived but this was sorted within 20 mins of us reporting it.
"perfect location " Read full review on TripAdvisor   2/21/2012 Vote      
9. )After an unpleasant, rude, and unprofessional encounter at check-in, Scott, the manager on duty, rectified the problem to my satisfaction.
"Excellent location and great deal " Read full review on TripAdvisor   2/21/2012 Vote      
10. When we went down to complain there was a queue of at least 5-6 people with exactly the same problem - It seemed they used these ridiculously small rooms for the first night of everybody's stay.
"expect a bad room on the first night " Read full review on TripAdvisor   2/3/2012 Vote      
   
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