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Rank
99th
Out of 676

Room Mate Grace

Average Price: $334  
 
Hotel Class:
125 West 45 Street
New York City, 10036 View map  
0-Star Hotel Rank: 14 of 249
Average review rating: 4.18
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (28) , Travelocity (5) , TripAdvisor (714) , YahooTravel (7)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 18 comments. 
The following words were used in comments with Poor:
bad (2)   bathroom (3)   bed (3)   customer (2)   downside (4)   excellent (2)   free (2)   good (3)   hotel (5)   nice (2)   not (2)   pressure (2)   quality (2)   reception (3)   room (11)   service (4)   shower (2)   size (3)   water (2)   wifi (2)    
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1. Our room had poor view but we just collapsed when we hit the room so again did not diminsh the stay.
"Quirky! Wonderful experience! " Read full review on TripAdvisor   5/18/2012 Vote      
2. Quite unfortunately, the hotel's aesthetics were simply a facade given the horrendously poor customer service we received from a particular receptionist and the malfunctioning state of their facilities in general.
"Sexy Looking Hotel But With RUBBISH SERVICE! STAY AWAY!! " Read full review on TripAdvisor   10/8/2011 Vote      
3. Very bad : The water pressure was poor, I don't know the other rooms have the same problem like us or not.
"soso " Read full review on TripAdvisor   9/15/2011 Vote      
4. Very poor layout and the sheets and towels were pretty much of the lowest quality I have had at any hotel.
"Terrible service, rooms and beds are tiny. " Read full review on TripAdvisor   4/18/2011 Vote      
5. Only downside was poor water pressure in shower and intermittent wifi reception.
"Fantastic location, quiet with added bonus of celebrity sighting! " Read full review on TripAdvisor   4/18/2011 Vote      
6. Talk about poor customer service.
"This was my worst trip to NY ever, they lied, overbooked, and tried to stick us in a smaller room than what we booked " Read full review on TripAdvisor   4/5/2011 Vote      
7. If I'm being very picky the only downside we experienced was that from our room the free Wi-Fi signal was very poor, almost unusable.
"Great location, great service, & clean room " Read full review on TripAdvisor   2/7/2011 Vote      
8. If I'm being very picky the only downside we experienced was that from our room the free Wi-Fi signal was very poor, almost unusable.
"Great location, great service, & clean room " Read full review on TripAdvisor   2/7/2011 Vote      
9. I'll keep the review nice and simple:Pros - central location, very clean throughout entire hotel, nice small size (compared to huge inpersonal Hilton types), brilliant to have pool/sauna/steam room, very comfortable beds and bedding, interesting shop in reception to stock up mini fridge, helpful/knowledgable staff, good sized bathroom and shower (wet room)Cons - appalling wireless internet connection in certain rooms (we stayed in two different rooms - 906 had a poor connection and 1204 was excellent), rooms on smallish size for the US, bar was always closed during the day and only open one of the eveningsSummary: a good quality hotel situated in an excellent location from which to explore the main attractions of NY.
"Good quality hotel in central location " Read full review on TripAdvisor   12/30/2010 Vote      
10. Also, the bathroom lighting was so poor it was hard to apply make-up even with the cheaply designed make-up mirror.
"Too bad the rates aren't as cheap as the decor " Read full review on TripAdvisor   10/10/2010 Vote      
   
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