Room Mate Grace, New York City, Broken

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Rank

99th

Out of 676

Room Mate Grace	Average Price: $334 Check Rates

Hotel Class:

125 West 45 Street

New York City, 10036 View map

0-Star Hotel Rank: 14 of 249
Average review rating: 4.18

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (28) , Travelocity (5) , TripAdvisor (714) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (12) avoid (11) awful (5) awkward (5) bad (27) bare (5) bed bugs (5) big deal (5) broken (11) complain (27) complaint (13) cramped (8) dated (5) difficult (12) dirty (6) disappoint (21) disgust (8) disturbing (8) downside (10) expensive (27) hard (38) hardly (6) horrible (7) inconvenient (4) issue (34) lack (9) loud (50) mess (4) mistake (4) negative (19) noise (83) noisy (37) poor (13) pretty small (5) pricey (7) problem (60) ridiculous (8) rock (7) rude (12) shock (8) slow (5) smell (20) terrible (6) tiny (27) too small (10) uncomfortable (5) unfortunate (16) weird (12) worst (8) wrong (10)

Broken

Appears in 13 comments.

The following words were used in comments with Broken:
bed (2) desk (2) gym (2) heater (2) lighting (3) night (2) room (7)

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1. Gym: Two broken bicycles in a sqm box.

"Not quite price for value " Read full review on TripAdvisor 1/5/2012 Vote

2. Requested that a broken light and tv be repaired - neither were.

"Excellent location, terrible customer service " Read full review on TripAdvisor 12/21/2011 Vote

3. Lights broken.

"Excellent location, terrible customer service " Read full review on TripAdvisor 12/21/2011 Vote

4. The TVs are mismatched and broken.

"Excellent location, terrible customer service " Read full review on TripAdvisor 12/21/2011 Vote

5. The next night they tell us they have to switch our room and the room we got had a broken heater in the dead of winter.

"DisGRACE of a Hotel " Read full review on TripAdvisor 2/7/2011 Vote

6. The Mgr resolved my problem, I then wen to bed to find the TV and phone both broken and while laying naked in bed had the engineering dept in my room 4 times that evening.

"should have listened to my friends before booking " Read full review on TripAdvisor 1/27/2011 Vote

7. Next night they move us to another room which had a broken heater.

"HORRIBLE THEY STOLE FROM ME STAFF WAS RUDE LIKE NO OTHER! " Read full review on TripAdvisor 1/6/2011 Vote

8. An engineer was sent up to take a look at the broken air conditioner and he told us that we would have to make do with an air cooling unit that was plugged into the side of a window that was then covered in plastic.

"DO NOT STAY AT ROOM MATE GRACE " Read full review on TripAdvisor 7/6/2010 Vote

9. After we checked in, we notified the front desk about a broken light bulb, and the front desk attendant was curt in her response.

"Unprofessional staff in their expression of personal biases against homosexuals. " Read full review on TripAdvisor 1/19/2010 Vote

10. There were some little thing that could have been better: One of the two elevators was broken twice during our week's stay.

"Such a zen hotel next to everything! " Read full review on TripAdvisor 9/18/2009 Vote