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Rank
41st
Out of 676

Hotel Chandler

Average Price: $348  
 
Hotel Class:
12 East 31st Street
New York City, 10016 View map  
3-Star Hotel Rank: 15 of 154
Average review rating: 4.05
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (79) , TripAdvisor (628) , YahooTravel (8)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 12 comments. 
The following words were used in comments with Rude:
acceptable (3)   clerk (2)   complaints (2)   desk (3)   hotel (6)   management (3)   new (2)   nice (2)   not (2)   room (5)   staff (5)    
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1. The hotel was nice and if any complaints were to be made I felt the staff were a little rude (I think this is the way in New York?) Maybe rude is too strong a word.
"You just can't beat the location and price for a midtown manhattan hotel " Read full review on TripAdvisor   9/21/2010 Vote      
2. The hotel was nice and if any complaints were to be made I felt the staff were a little rude (I think this is the way in New York?) Maybe rude is too strong a word.
"You just can't beat the location and price for a midtown manhattan hotel " Read full review on TripAdvisor   9/21/2010 Vote      
3. On the 5th day of our stay at the hotel our room became flooded due to the malfunctioning toilet, and once again they were rude, unresponsive and made us carry our own bags to a room, without having once said sorry of offered us any compensation.
"Unprofessional Staff " Read full review on TripAdvisor   7/20/2010 Vote      
4. , the manager was just great about clarifying this, while the desk clerk was utterly rude and dismissive when my wife pursued the matter).
"You`ll likely get what you pay for! " Read full review on TripAdvisor   5/25/2007 Vote      
5. I had read the reviews about small rooms and rude staff.
"An enjoyable stay " Read full review on TripAdvisor   12/5/2006 Vote      
6. Front desk staff was at times rude and at best apathetic.
"Dishonest and truly mediocre " Read full review on TripAdvisor   10/17/2006 Vote      
7. She in particular was rude.
"Never again!!! " Read full review on TripAdvisor   11/29/2005 Vote      
8. I can accept that management leaves a letter in the room informing me that no room service is available because of Thanksgiving and that the hotel could not get hold of someone to attend to the problem with the heating because of the holiday, but I cannot accept all of the above nor can I accept rude staff.
"Never again!!! " Read full review on TripAdvisor   11/29/2005 Vote      
9. Unfortunately, when we arrived at the hotel the front desk clerk said she had no record of the upgrade and was rude when I expressed my disappointment.
"Check around before checking into the Chandler " Read full review on TripAdvisor   2/14/2005 Vote      
10. I found the hotel reservation manager to be very rude and unprofessional.
"Hotels online reservation system is a joke! " Read full review on TripAdvisor   5/12/2004 Vote      
   
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